Elle's Home

Elle's Home has accumulated a concerning compliance record over its six and a half years of operation, with eight serious violations affecting resident safety or care (Type A citations) and 18 administrative or non-serious findings (Type B citations) across four state inspections. The community has also faced three complaint investigations, with two substantiated allegations and one unsubstantiated, meaning roughly two-thirds of investigated complaints were found to have merit. While the recent three-year period shows no new Type A citations from complaint visits, both substantiated allegations occurred within this timeframe, indicating ongoing compliance challenges. The pattern of eight Type A citations during routine inspections that check areas like medication management and resident care plans suggests repeated serious deficiencies in core operations. Given this record, families should ask the community to explain the specific nature of the substantiated allegations, what corrective actions were implemented and verified by the state, and what systemic changes have been made to prevent recurrence of the serious violations found during inspections.