Hayward, California
Elle's Home
Assisted Living · Residential Care
2420 Columbine Court, Hayward, CA 94545
Elle's Home in Hayward, California is an intimate six-bed community offering assisted living and residential care for seniors.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Elle's Home has accumulated 8 Type A findings (the state's most severe citation class, affecting resident safety or care) and 18 Type B findings (administrative, such as paperwork or posting issues) across 6.7 years of licensed operation, though none of the Type A citations fall within the past three years.
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- Track record — Over its full licensed history this small 6-bed home has drawn a notably high number of Type A findings for its size, alongside a larger volume of Type B administrative findings, which together warrant a direct conversation with the community about what occurred and how it was resolved.
- Recent 3 years — The dated visits from the past three years show zero Type A citations and only 2 Type B citations, suggesting the more severe findings are concentrated earlier in the licensed period rather than ongoing now.
- Complaints — Of the allegations investigated over the home's history, roughly two-thirds were substantiated, including both allegations investigated in the past three years, so complaint-driven scrutiny has consistently found real issues rather than clearing the home.
- Operating tenure — Licensed since December 2019, the home has just under seven years of history and 4 lifetime inspections plus 6 recent inspection visits, giving a reasonably solid inspection record to judge the pattern by.
- 1.Can you walk through what led to the 8 Type A findings over the home's history and what corrective actions were put in place?
- 2.What specifically were the two substantiated allegations in the past three years, and how were they addressed and verified by the state?
- 3.What changes has the home made recently that explain why no Type A findings have occurred in the last three years?
Source: California Department of Social Services (CDSS)
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- License number
- License #19200923
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 8
- Type B citations · administrative
- 18
- Substantiated allegations
- 2
Available reports · 9
Facility evaluation
May 7, 2026
Facility evaluation
Mar 25, 2026
Complaint investigation
Mar 25, 2026
Facility evaluation
Dec 13, 2025
Facility evaluation
Dec 17, 2024
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,900 / mo
- Shared Rooms
- $3,900 / mo
- Private Rooms
- $4,800 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 1 review published on other websites
AI review summary
Reviewers consistently praise attentive, warm caregivers and a clean, well-run home, though families should confirm current ownership and staffing details before touring.
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- Staff & care — Caregivers are repeatedly described as warm, patient, knowledgeable, and genuinely attentive to residents' needs.
- Cleanliness & maintenance — The home is consistently noted as extremely clean and appropriately furnished.
- Communication — Families mention receiving helpful support and resources from caregivers, suggesting good engagement with relatives.
- Staff & care — Reviews mention different caregivers by name across years, so families should ask about current staffing and ownership continuity.
- Value & pricing — Pricing and how costs may change with increased care needs are not addressed, so this is worth confirming on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Elle's Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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