Diana's Care Home

Diana's Care Home has had a mixed compliance record since licensing in February 2021, with six serious violations affecting resident safety or care (Type A citations) and one administrative finding (Type B citation) over its 5.3-year operating history. However, the recent trajectory shows significant improvement — no Type A citations have been issued in the past three years, with all six serious violations occurring earlier in the facility's licensed period. The community has faced a higher volume of complaint investigations (five) compared to routine inspections (two), but none of the investigated allegations were substantiated, meaning state investigators found no evidence to support the concerns raised. The most recent routine inspection in February 2024 found no violations in areas such as resident care plans and medication management. While the early compliance issues are concerning, families should ask the facility directly what corrective actions were implemented to address the serious violations and how they maintain the improved standards demonstrated over the recent three-year period.