Hayward, California
Colonial Acres Residential Care Home
Assisted Living
18905 Standish Avenue, Hayward, CA 94541
Colonial Acres Residential Care Home in Hayward provides assisted living care for up to 20 residents.
- Licensed capacity
- 20 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2016
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 2
AI summary
Colonial Acres has accumulated 27 Type A findings (the state's most severe citation class, tied to resident safety or care) and 38 Type B administrative findings over 9.7 years of operation, with 3 of the Type A findings issued within just the past three years, so this record warrants a direct conversation with the…
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community.
- Track record — Across nearly a decade of licensure, this 20-bed community has drawn 27 Type A and 38 Type B citations, a volume that stands out even accounting for its full operating history.
- Recent 3 years — The past three years still show 3 Type A and 2 Type B citations from complaint-triggered visits, plus 5 substantiated allegations, indicating the concerns are not confined to the distant past.
- Complaints — Complaint investigations have been a significant driver of findings, with roughly 80% of all investigated allegations over the community's history substantiated, a notably high confirmation rate.
- Operating tenure — Colonial Acres has been licensed since 2016, so this pattern reflects a sustained operating history rather than an early-stage or newly-licensed facility still working out its processes.
- 1.Which specific Type A findings occurred in the past three years, and what corrective actions were put in place and verified by the state?
- 2.Of the 8 substantiated allegations, what categories of concern did they involve, and how were they resolved?
- 3.What changes has the community made to reduce the rate of complaint investigations turning into substantiated findings?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #19200664
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 27
- Type B citations · administrative
- 38
- Substantiated allegations
- 8
Available reports · 21
Facility evaluation
Nov 13, 2025
Complaint investigation
Dec 20, 2024
Facility evaluation
Dec 20, 2024
Facility evaluation
Nov 14, 2024
Complaint investigation
Jun 20, 2024
1–5 of 21 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,900 / mo
- Shared Rooms
- $3,900 / mo
- Private Rooms
- $4,800 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Daily life & programs
Spaces & services
Amenities
7 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
- Art studio / Craft room
- Activity room
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.0Average RatingAveraged from 6 reviews published on other websites
AI review summary
Reviewers describe attentive, personalized staff care, but families should verify daily details like dining, activities, and pricing directly since reviews rarely cover them.
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- Staff & care — Reviewers highlight a dedicated, experienced care team, naming specific staff members who tailor support to each resident's needs.
- Daily life & dignity — Families mention residents enjoy a chore-free, well-supported lifestyle thanks to the full-service approach of the staff.
- Atmosphere & grounds — One reviewer notes a comfortable, welcoming setting with nostalgic charm that feels familiar to long-time residents.
- Dining — Reviews don't detail the dining program, so families should ask about meal quality, variety, and how dietary needs are accommodated.
- Value & pricing — Costs and how fees might change with increased care needs aren't discussed, so this is worth clarifying directly with the community.
- Activities — There's little mention of structured activities or social programming, so families should tour and ask what a typical resident's day looks like.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Colonial Acres Residential Care Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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