Diamond Terraces

Diamond Terraces has accumulated concerning regulatory findings during its nearly three decades of operation, including three Type A citations (serious violations affecting resident safety or care) and six Type B citations (administrative or non-serious findings) across six routine inspections. The community has also faced two substantiated allegations from complaint investigations, with roughly 29% of all investigated allegations being substantiated rather than unfounded. Recent activity shows an active pattern of regulatory concerns, with one Type A citation and two substantiated allegations occurring within the past three years, indicating ongoing compliance challenges rather than improvement. Families should ask the community which categories of allegations were substantiated and what specific corrective actions were taken and verified by the state. While the complaint investigation volume remains moderate relative to inspections, the substantiation rate and recent serious citation suggest families should carefully review the community's current policies around resident care plans and medication management before making a decision. The long operating history provides confidence in the data's completeness, making these findings particularly significant for prospective residents.