Hacienda Heights, California
Monaco Crest Guest Home
Assisted Living · Residential Care
15225 Metropol Drive, Hacienda Heights, CA 91745
Monaco Crest Guest Home in Hacienda Heights, California is an intimate six-bed residence offering assisted living and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2008
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Monaco Crest Guest Home has never had a Type A finding across nearly 18 years of operation, with only 2 administrative citations on record and zero substantiated allegations.
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- Track record — Across almost 18 years of licensure, the home has accumulated only 2 Type B citations—administrative findings such as paperwork or posting issues—and no Type A citations, which are the state's most severe class tied to resident safety or care.
- Recent 3 years — The three most recent inspections (2023-2025) and one complaint investigation turned up zero Type A or Type B citations, showing a steady, uneventful pattern in the current period.
- Operating tenure — Nearly 18 years of consistent licensure at this small, 6-bed home gives a long track record to draw on, and the absence of severe findings over that span is a meaningful signal given how many inspection cycles it covers.
- Complaints — Three complaint allegations have been investigated over the home's history and none were substantiated, meaning inspectors did not find enough evidence to confirm the concerns raised.
Source: California Department of Social Services (CDSS)
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- License number
- License #197607612
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 2
- Substantiated allegations
- 0
Available reports · 6
Complaint investigation
Jul 24, 2026
Facility evaluation
Nov 13, 2025
Facility evaluation
Oct 29, 2024
Facility evaluation
Nov 27, 2023
Complaint investigation
Jun 22, 2023
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,600 / mo
- Shared Rooms
- $4,600 / mo
- Private Rooms
- $6,100 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- Accommodates special diets
- All-day / Flexible meal times
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 10 reviews published on other websites
AI review summary
Families consistently praise the warm, attentive owner-led staff and homelike atmosphere at this small board and care home, though activities and room availability are worth confirming.
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- Staff & care — Reviewers repeatedly describe the caregivers and owner as attentive, responsive, and treating residents like family, with the administrator often singled out as hands-on and warm.
- Communication — Families highlight strong, open communication, noting they are encouraged to call anytime with questions and are kept informed about their loved one's wellbeing.
- Atmosphere & grounds — The home is frequently described as beautiful, roomy, and immaculate, with a quiet neighborhood setting and nice views.
- Value & pricing — Several reviewers felt they received great value for the level of care provided, though one noted the cost was outside their budget.
- Activities — A couple of reviewers felt activity offerings could be improved, though they acknowledged the resident population is often quite elderly and less mobile.
- Daily life & dignity — One family raised concerns about early bedtimes contributing to nighttime falls and suggested clearer written schedules for meals and routines.
- Room availability — Some reviewers were looking for a private room but found only shared bedrooms available, so families should confirm current room types and openings during a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Monaco Crest Guest Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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