Granite Bay, California
Granite Bay Countryhouse
Memory Care
8485 Barton Road, Granite Bay, CA 95746
CountryHouse in Granite Bay is a memory care community licensed as assisted living, serving adults with Alzheimer's disease or related dementia.
- Licensed capacity
- 49 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2016
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 10
- Complaints with substantiated allegations
- 5
AI summary
Over nearly 10 years of operation, Granite Bay Countryhouse has accumulated 12 Type A findings — the state's most severe citation class, tied to resident safety or care — with 10 of those occurring within just the past three years.
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- Track record — Of 12 lifetime Type A findings, 10 have been issued in the past three years, indicating the most serious compliance concerns are concentrated recently rather than spread evenly across the community's operating history.
- Recent 3 years — The recent period shows nearly all of the lifetime Type A citations and all 18 substantiated allegations, meaning the current trajectory is the more urgent signal here, not an aging or resolved pattern.
- Complaints — Complaint investigations (32 lifetime, 12 in the past three years) far outnumber routine inspections, and about 21% of all investigated allegations were substantiated, with several dates showing multiple investigations logged on the same day.
- Operating tenure — Licensed since 2016, the community has nearly a decade of operating history, which gives this record real weight — it is not a case of limited data or a new operator still building a track record.
- 1.Which categories of allegations were substantiated in the recent investigations, and what corrective actions were taken and verified by the state?
- 2.What specific changes has the community made in the past year to address the Type A findings from 2023 through 2026?
- 3.Can the community walk through what happened on the visits where multiple complaint investigations were logged the same day?
Source: California Department of Social Services (CDSS)
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- License number
- License #312700033
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 32
- Type A citations · most severe class
- 12
- Type B citations · administrative
- 5
- Substantiated allegations
- 18
Available reports · 30
Facility evaluation
Apr 29, 2026
Complaint investigation
Apr 29, 2026
Complaint investigation
Jan 29, 2026
Facility evaluation
Oct 21, 2025
Complaint investigation
Jun 17, 2025
1–5 of 30 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$6,300 / mo
- Shared Rooms
- $6,300 / mo
- Private Rooms
- $7,600 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Air conditioning
- Wi-Fi / Internet
- Cable TV
- Art studio / Craft room
- Beauty salon / Barber
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Activity room
- Private bathroom
- Library / Reading room
- Game room / Billiards
- Fitness center / Gym
- Piano / Music room
- Movie theater / Media room
- Café / Bistro
Outdoor Spaces
7 features
- Walking paths
- Garden / Courtyard
- BBQ / Grill area
- Outdoor common space
- Patio seating areas
- Putting green / Golf
- Raised garden beds
Dining Options
9 features
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.2Average RatingAveraged from 46 reviews published on other websites
AI review summary
Most families report warm, attentive memory care staff and engaging activities, though a few describe leadership turnover and one serious dispute over care quality and cost.
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- Staff & care — Reviewers repeatedly describe staff, nursing leadership, and directors as warm, compassionate, and treating residents like family, with many crediting specific staff by name for improving residents' well-being.
- Activities — Families consistently highlight a robust activities program including gardening, cooking sessions, mystery drives, bingo, and outings that keep residents engaged throughout the day.
- Atmosphere & grounds — The community is frequently praised for its beautiful, home-like grounds featuring a creek, waterfall, gardens, and peaceful outdoor seating areas.
- Communication — Several reviewers note proactive communication with doctors and families, along with thorough support during the transition into memory care.
- Dining — Reviewers mention a chef who prepares fresh meals and desserts and even hosts cooking sessions with residents.
- Staff & care — One family described a starkly different experience, alleging inadequate dementia-specific care and frequent incident calls, so families should ask how care plans are tailored for residents with Alzheimer's or dementia.
- Value & pricing — A review raised concerns that costs felt high relative to the care received, so it's worth clarifying how fees are structured and what is included at each care level.
- Communication — An older review noted staff were pleasant but sometimes fell short on proactively updating families about changes, so ask about the specific protocol for notifying families of care changes.
- Staff & care — Multiple reviews mention leadership and staff transitions over time, so families should ask about current staff turnover and tenure to gauge consistency of care.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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