Granada Hills, California
Aegis Living Granada Hills
Assisted Living · Memory Care
10801 Lindley Avenue, Granada Hills, CA 91344
Aegis Living Granada Hills in Granada Hills, California offers assisted living and memory care to a larger community with 100 licensed beds.
- Licensed capacity
- 100 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 2
AI summary
Aegis Living Granada Hills has 2 Type A findings, the state's most severe citation class, both occurring within the past three years of a 5.2-year operating history, alongside 3 substantiated allegations out of 13 investigated.
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- Track record — Over just over five years of licensure, the community has accumulated 1 lifetime Type A finding (most severe class, affecting resident safety or care) and 1 Type B finding (administrative, such as paperwork or posting issues), plus 2 additional Type A findings tied to recent complaint investigations.
- Recent 3 years — Both dated Type A findings on record fall within the past three years, and recent inspection activity (5 inspections, 3 complaint investigations) has been more frequent than the earlier period, so this is an active pattern worth discussing rather than a resolved one.
- Complaints — Complaint investigations (8 lifetime) have outpaced routine inspections (4 lifetime), and 3 of 13 total investigated allegations were substantiated, a roughly 23% substantiation rate, with 2 of those 3 substantiated allegations occurring in the past three years.
- Operating tenure — At 5.2 years licensed, there is a moderate inspection history to draw on, enough cycles to see a pattern emerging rather than a single isolated incident.
- 1.Can you walk us through what led to the two most recent Type A citations and what corrective actions were put in place?
- 2.Which categories of allegations were substantiated, and what steps were taken to verify the corrective actions afterward?
- 3.Has the frequency of complaint investigations changed in the last year, and if so, what is driving that?
Source: California Department of Social Services (CDSS)
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- License number
- License #197610151
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 8
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 1
- Substantiated allegations
- 3
Available reports · 14
Facility evaluation
Jul 23, 2025
Facility evaluation
Apr 2, 2025
Facility evaluation
Jan 10, 2025
Complaint investigation
Dec 6, 2024
Complaint investigation
Oct 11, 2024
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$7,000 / mo
- Studios
- $7,000 / mo
- 1-Bedroom
- $8,400 / mo
- 2-Bedroom
- $9,600 / mo
Memory CareStarting at$7,300 / mo
- Studios
- $7,300 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Fireplace / Common fireplace
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.7Average RatingAveraged from 37 reviews published on other websites
AI review summary
Families consistently praise attentive, compassionate staff and a beautiful, well-run community, but should clarify move-in fees, ongoing costs, and emergency-response protocols upfront.
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- Staff & care — Reviewers repeatedly describe staff as attentive, kind, and quick to respond, with several naming individual caregivers, nurses, and directors who went above and beyond during medical crises and end-of-life care.
- Atmosphere & grounds — The community is frequently described as beautiful, resort-like, and immaculately maintained, with inviting patios, cozy rooms, and a fresh, clean feel throughout.
- Communication — Many families highlight proactive updates during hospitalizations or falls, with directors and nurses personally calling or visiting to coordinate care.
- Activities — Residents and families mention a robust activities calendar, including movie nights, concerts, and happy hours, with staff sometimes personalizing events like screening a resident's favorite film.
- Dining — Most reviewers enjoy the food and appreciate posted menus and customization options, such as vegan meals, though a few residents found portions small or found pre-made components less appealing.
- Financial transparency — Multiple families felt underprepared for the high move-in fee and ongoing costs, and one reported unexpected medical bills tied to an emergency room policy for minor incidents.
- Value & pricing — Several reviewers note the cost is significant, prompting some families to eventually move loved ones to lower-cost options as care needs evolved.
- Staff & care — One family mentioned recent staff turnover led to some new hires having language or communication challenges, worth asking about regarding current staffing stability.
- Daily life & dignity — A family raised concerns about a policy sending residents to the ER for minor injuries like head bumps, so ask how the community balances caution with avoiding unnecessary trauma for dementia residents.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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