Glendora, California
Clearwater at Glendora
Assisted Living · Memory Care
333 West Dawson Avenue, Glendora, CA 91740
Clearwater at Glendora is an assisted living and memory support community in Glendora, California, near the Glendora Arboretum and Emanate Health Foothill Presbyterian Hospital.
- Licensed capacity
- 148 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Clearwater at Glendora has 2 Type A findings (the state's most severe citation class, involving resident safety or care) across its 3.5 years of licensed operation, with 1 of those falling in the past three years alongside heavy complaint activity.
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- Track record — Since licensing in early 2023, the community has accumulated 2 Type A findings and 0 Type B (administrative) findings, with no unfounded allegations recorded among the many complaints investigated.
- Recent 3 years — Of the 2 lifetime Type A findings, 1 occurred within the past three years, meaning the concerns are not confined to the distant past and should be considered current.
- Complaints — Complaint investigations (7 lifetime, 6 in the past three years) notably outnumber routine inspections (3 lifetime), indicating the record has been shaped more by responses to specific concerns than by scheduled reviews.
- Operating tenure — With only 3.5 years of licensed operation and a handful of inspection cycles, the record is still relatively short, which limits how much long-term pattern can be read into it either way.
- 1.Can you walk us through what the 2 Type A citations involved and what corrective actions were taken and verified by the state?
- 2.Of the 2 substantiated allegations out of 22 investigated, which categories were they in, and what changed afterward?
- 3.Given the higher volume of complaint investigations relative to inspections, what steps has the community taken recently to reduce complaints?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #198603606
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 7
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 0
- Substantiated allegations
- 2
Available reports · 14
Facility evaluation
May 8, 2026
Facility evaluation
Jan 29, 2026
Complaint investigation
Jan 21, 2026
Facility evaluation
Feb 28, 2025
Complaint investigation
Feb 4, 2025
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,700 / mo
- Studios
- $5,700 / mo
- 1-Bedroom
- $7,699 / mo
- 2-Bedroom
- $9,645 / mo
Memory CareStarting at$6,530 / mo
- Shared Rooms
- $6,530 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Wi-Fi / Internet
- Kitchenette
- Cable TV
- Air conditioning
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Café / Bistro
- On-site therapy rooms
Outdoor Spaces
3 features- Walking paths
- Outdoor common space
- Patio seating areas
Dining Options
8 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Private Dining Room
- International cuisine
- Outdoor / Patio dining
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.8Average RatingAveraged from 44 reviews published on other websites
AI review summary
Staff warmth and a beautiful, well-kept campus are the standout strengths, but families with memory care needs should carefully weigh repeated reports of understaffing and impersonal care in that unit.
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- Staff & care — Reviewers overwhelmingly describe staff as kind, patient, attentive, and quick to communicate, with several individual employees singled out by name for exceptional help.
- Atmosphere & grounds — The community is consistently called beautiful, clean, and well-maintained, with a warm, welcoming feel that reassures families touring for the first time.
- Communication — Several families highlight prompt, transparent communication during move-in, especially from sales and admissions staff who guided them through paperwork and costs quickly.
- Activities — The assisted living side is praised for varied, engaging activities and family-friendly programming that residents and visiting relatives enjoy.
- Dining — Most who commented on the food described it as good or delicious, though a few reviewers noted they were relaying secondhand impressions rather than personal experience.
- Staff & care — Multiple reviewers, particularly those with loved ones in memory care, reported understaffing that made the environment feel impersonal, chaotic, or inadequate for higher-needs residents; ask about staff-to-resident ratios in memory care versus assisted living.
- Value & pricing — Some families felt the cost was high relative to the level of service received, so it's worth clarifying what is included at each care tier and how fees escalate.
- Cleanliness & maintenance — One reviewer described missed housekeeping sweeps and lack of basic supplies like toilet paper, so ask about routine housekeeping schedules and supply protocols.
- Daily life & dignity — A reviewer raised concerns about residents having unsupervised access to multiple medications and improper storage, which is worth confirming directly with staff on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
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Around the neighborhood
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