Glendale, California
Victor Royale
Assisted Living
120 East Laurel Street, Glendale, CA 91205
Victor Royale is a residential care facility in Glendale, California, licensed by the state and offering assisted living services.
- Licensed capacity
- 60 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2013
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 9
AI summary
Over 13.5 years of operation, Victor Royale has accumulated 10 Type A findings (the state's most severe citation class, tied to resident safety or care) and 32 Type B (administrative) findings, with 4 of those Type A findings occurring within just the past three years alongside a heavy volume of complaint activity.
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- Track record — The lifetime record shows 10 Type A and 32 Type B citations across more than 13 years, a volume that stands out for a single 60-bed community and warrants a closer look rather than a quick read of the topline counts.
- Recent 3 years — Of the 10 lifetime Type A findings, 4 were issued within the past three years, meaning the most severe citation class has continued to appear recently rather than trailing off into the past.
- Complaints — Complaint investigations (99 lifetime, 39 in the past three years) vastly outnumber routine inspections (5 lifetime), indicating most of what's known about this community's compliance comes from responding to complaints rather than scheduled reviews.
- Substantiated allegations — 30 allegations have been substantiated lifetime, including 10 in the past three years, against a roughly 19% substantiation rate across all investigated allegations, meaning specific concerns raised by others have repeatedly been confirmed.
- 1.What corrective actions were taken for the 4 Type A citations issued in the past three years, and has the state verified they were resolved?
- 2.Which categories of allegations were substantiated most often, and what specific changes has the community made in response?
- 3.Given that complaint investigations far outnumber routine inspections, what is generating this volume of complaints, and how does the community track and respond to them?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197608401
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 99
- Type A citations · most severe class
- 10
- Type B citations · administrative
- 32
- Substantiated allegations
- 30
Available reports · 102
Complaint investigation
May 18, 2026
Complaint investigation
May 11, 2026
Complaint investigation
May 11, 2026
Complaint investigation
Apr 28, 2026
Complaint investigation
Apr 13, 2026
1–5 of 102 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,300 / mo
- Private Rooms
- $6,300 / mo
- Studios
- $6,460 / mo
- 1-Bedroom
- $6,900 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 17 reviews published on other websites
AI review summary
Reviews are mixed and dated, with some praising helpful staff and affordability while others describe a dingy atmosphere, odd smells, and lax oversight — tour in person before deciding.
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- Value & pricing — Several reviewers note it was among the most affordable options in the area and accepted limited-income residents, including SSI.
- Staff & care — Multiple visitors describe staff and administrators as friendly, responsive, and willing to answer detailed questions.
- Cleanliness & maintenance — At least one recent review highlights a clean environment with a welcoming atmosphere among staff and residents.
- Daily life & dignity — Reviewers mention that meals, housekeeping, and medication management are handled for residents, with a doctor available onsite.
- Atmosphere & grounds — One reviewer described a bad smell on entry and a dingy feel, while another noted no outdoor space besides a smoking area, so ask about current conditions and upkeep.
- Staff & care — An older review raised concerns about disconnected oversight and residents wandering unsupervised, worth asking about current staffing and supervision practices.
- Daily life & dignity — One reviewer noted easy access to alcohol on the premises, so families should ask how substance access and resident safety are managed.
- Communication — Reviews span many years with inconsistent detail, so confirm current management, tour policies, and how they communicate with families today.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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