Glendale, California
Leisure Vale Assisted Living
Assisted Living · Memory Care · Independent Living
413 East Cypress Street, Glendale, CA 91205
Leisure Vale Assisted Living is a community in Glendale, California offering independent living and assisted living, with 24-hour care staff and support with daily activities and medication management.
- Licensed capacity
- 199 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 10
AI summary
Leisure Vale's record shows 2 Type A findings (the state's most severe citation class, tied to resident safety or care) and 12 substantiated allegations, all occurring within the past three years of a 2.4-year licensing history.
Read Full SummaryRead less
- Recent 3 years — Both Type A citations and all 12 substantiated allegations fall inside the recent window, and since the community has only been licensed 2.4 years, this recent slice is effectively the entire operating record, not an improving trend from an earlier rough patch.
- Complaints — The community logged 58 complaint investigations against just 2 inspections in the recent period, a volume of complaint activity that stands out compared to how often routine inspections occurred.
- Operating tenure — With licensing dating to March 2024, there have only been two inspection cycles to date, so this record reflects a short but active operating history rather than years of accumulated data.
- Severity — Beyond the 2 Type A findings, 11 Type B administrative citations (paperwork, posting, or minor procedural gaps) and 103 unsubstantiated allegations were also logged, meaning most investigated complaints did not result in a substantiated finding even though the volume of allegations was high.
- 1.What specifically were the 2 Type A citations issued for, and what corrective actions has the community completed and had verified by the state?
- 2.Given 58 complaint investigations in under three years, what are the most common categories of complaints being filed, and how does the community track and respond to them?
- 3.Of the 12 substantiated allegations, which categories were involved, and what changes have been made to prevent recurrence?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197610442
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 4
- Substantiated allegations
- 0
Available reports · 71
Complaint investigation
Jul 24, 2026
Complaint investigation
Jul 24, 2026
Complaint investigation
Jul 13, 2026
Complaint investigation
Jul 13, 2026
Complaint investigation
Jul 3, 2026
1–5 of 71 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
3 services
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
Daily life & programs
Spaces & services
Amenities
9 features
- Pet Friendly
- Activity room
- Housekeeping Included
- Emergency call system
- Library / Reading room
- Laundry service / Dry cleaning
- Wi-Fi / Internet
- Cable TV
- Art studio / Craft room
Outdoor Spaces
3 features- Garden / Courtyard
- Patio seating areas
- Walking paths
Dining Options
5 features
- Private Dining Room
- Restaurant-style dining
- Professional chef
- Family-style / Communal dining
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Base Medicaid Accepted
Reviews
Online reputation
4.6Average RatingAveraged from 62 reviews published on other websites
AI review summary
Most residents and families praise the caring staff, cleanliness, and homelike atmosphere, but a few serious recent reports about slow alert response and neglect warrant direct questions on a tour.
Read Full SummaryRead less
- Staff & care — Reviewers repeatedly describe staff as kind, attentive, professional, and caring toward residents, treating them with dignity and respect.
- Atmosphere & grounds — Many residents say the community feels like a warm, homelike environment and a place where they feel like family.
- Dining — Several reviewers, including long-term residents, describe the food as good and even restaurant-quality.
- Activities — Residents mention enjoying entertainment and events such as music performances and dancing, with staff organizing engaging programs.
- Communication — At least one detailed review highlights excellent communication with families, including regular updates and responsiveness to questions.
- Staff & care — A couple of more recent reviews raise serious concerns about slow response to call button alerts, understaffing, and residents being left without timely help, which should be discussed directly with staff.
- Cleanliness & maintenance — One review flagged maintenance issues like loose power outlets, worth confirming that safety and equipment upkeep are consistently addressed.
- Communication — Given a report of staff conflict and residents being spoken to harshly, families should ask how the community manages staff conduct and complaint follow-up.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Around the neighborhood
See what's nearby Leisure Vale Assisted Living, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Leisure Vale Assisted Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Leisure Vale Assisted Living?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.