Glen Terra Assisted Living

Glen Terra Assisted Living's compliance record over nearly nine years shows a pattern of regulatory concerns that warrant careful family review. The community has accumulated 10 Type A citations (serious violations affecting resident safety or care) and 10 Type B citations (administrative or non-serious findings) across just five routine inspections, indicating consistent issues with state requirements covering areas like resident care plans and medication management. With 35 complaint investigations far outnumbering routine inspections, the facility has drawn significant regulatory attention, and 5 of those investigations resulted in substantiated allegations. The family should ask the community which categories of allegations were substantiated and what corrective actions were taken and verified. Recent performance remains concerning, with 3 substantiated allegations and 1 additional Type A citation emerging from complaint investigations in just the past three years, suggesting ongoing compliance challenges rather than improvement.