Gardena, California
Gardena Retirement Center
Assisted Living · Memory Care · Independent Living
14741 South Vermont Avenue., Gardena, CA 90247
Gardena Retirement Center is a licensed retirement and assisted living facility in Gardena, California, offering care for residents who do not require 24-hour skilled nursing.
- Licensed capacity
- 108 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2008
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 13
AI summary
Gardena Retirement Center has accumulated 4 Type A findings (the state's most severe citation class, tied to resident safety or care) over 18 years of operation, with 2 of those occurring within just the past three years alongside a heavy volume of complaint activity.
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- Track record — Across more than 18 years of licensure, the community has drawn 4 Type A findings and 24 Type B (administrative) citations, indicating recurring issues rather than a single isolated incident.
- Recent 3 years — Half of the lifetime Type A findings (2 of 4) and more than half the Type B findings occurred within the past three years, suggesting the pattern has continued rather than resolved.
- Complaints — The community has logged 84 complaint investigations against only 5 routine inspections over its history, and complaint volume has stayed high recently with 28 investigations and 14 substantiated allegations in the past three years alone.
- Severity — Of 161 total investigated allegations, 23 were substantiated (about 14%) and none were closed as unfounded, meaning nearly all unsubstantiated cases lacked enough evidence to confirm rather than being cleared outright.
- 1.What specific issues led to the 2 Type A findings in the past three years, and what corrective actions were verified by the state afterward?
- 2.Given 84 complaint investigations over the licensed period, what are the most common categories of complaints filed against this community?
- 3.What changes has the community made to staff training or oversight in response to the 23 substantiated allegations on record?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197607366
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 84
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 24
- Substantiated allegations
- 23
Available reports · 91
Facility evaluation
Apr 27, 2026
Complaint investigation
Mar 20, 2026
Complaint investigation
Feb 20, 2026
Complaint investigation
Feb 19, 2026
Complaint investigation
Jan 8, 2026
1–5 of 91 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,700 / mo
- Private Rooms
- $4,700 / mo
- Studios
- $5,900 / mo
- 1-Bedroom
- $7,200 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
- Elevator access
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
3 features- Move-in coordination
- Concierge services
- Base Medicaid Accepted
Reviews
Online reputation
3.3Average RatingAveraged from 7 reviews published on other websites
AI review summary
Reviews are sharply split: some families praise attentive staff and community feel, while others describe rude treatment, understaffing, and frustrating communication—worth probing directly before deciding.
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- Staff & care — Many reviewers describe staff as friendly, attentive, and providing personalized care, with management noted as responsive to medical needs.
- Dining — Meals receive praise for catering to the Japanese resident population's dietary preferences, adding comfort and familiarity for many residents.
- Activities — Residents enjoy a range of activities like bingo, outings, and exercise sessions that foster a sense of community.
- Atmosphere & grounds — Families frequently describe the facility as clean with a homey feel and strong camaraderie among residents, despite an outdated building.
- Communication — Some families report difficulty reaching English-speaking staff by phone, so ask how the community handles communication for non-Japanese-speaking relatives.
- Staff & care — Other reviewers describe rude staff and inadequate staffing, so it's worth asking about current staffing levels and how complaints are addressed.
- Daily life & dignity — Visitation policies reportedly require scheduling a day in advance, so families should clarify current visiting rules and how they affect spontaneous family contact.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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