Shercon Guest Homes

Shercon Guest Homes has accumulated 4 serious violations (Type A citations) affecting resident safety or care and 2 administrative or non-serious findings (Type B citations) over more than 11 years of operation since 2014. The facility has also had 1 substantiated allegation among 3 complaint investigations, meaning roughly one-third of investigated concerns were validated by the state. Most concerning, the recent record shows ongoing issues rather than improvement — the facility received 1 Type A citation and had 1 substantiated allegation within the past three years, indicating active compliance challenges with areas like resident care plans or medication management. For a 6-bed facility, having 4 serious citations over the licensed period represents a concerning pattern that families should address directly with the community. Ask specifically about the nature of the substantiated allegation, what corrective actions were implemented and verified by the state, and how the facility has strengthened its compliance systems to prevent recurrence of serious violations.