Rochelle Manor

Rochelle Manor's 26-year operating history shows a mixed compliance record that warrants careful family consideration. Over more than two decades of state oversight, the community has received 2 Type A citations (serious violations affecting resident safety or care) and 3 Type B citations (administrative or non-serious findings), along with 2 substantiated allegations from complaint investigations. The recent three-year period shows continued concerns, with 1 Type A citation and 1 substantiated allegation stemming from complaint investigations, indicating that serious compliance issues have persisted into the current timeframe. Families should ask the facility specifically which categories of allegations were substantiated, what corrective actions were taken and verified, and how they ensure ongoing compliance with resident care and safety standards. While the community's long tenure demonstrates operational stability, the pattern of substantiated complaints alongside serious citations suggests the need for thorough discussion about quality assurance practices, particularly around medication management and resident care protocols that are typically the focus of state inspections.