Garden Grove, California
Ivy Terrace at Garden Grove
Memory Care
11848 Valley View Street, Garden Grove, CA 92845
Ivy Terrace at Garden Grove is a memory care community for adults living with Alzheimer's, dementia, or other cognitive changes.
- Licensed capacity
- 72 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2025
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Ivy Terrace at Garden Grove has 3 Type A findings (the state's most severe citation class, tied to resident safety or care) across its 3.2 years of operation, with 2 of those occurring within the past three years alongside a heavier volume of complaint investigations than routine inspections.
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- Track record — Over a relatively short 3.2-year licensed history, the community has accumulated 3 Type A and 3 Type B (administrative, such as paperwork or posting gaps) citations, which is a notable concentration for this stage of operation.
- Recent 3 years — Nearly all of the lifetime findings, 2 of 3 Type A citations and 2 of 3 Type B citations, fall within the past three years, indicating the concerns are current rather than resolved history.
- Complaints — Complaint investigations (7 lifetime, 5 in the past three years) outnumber routine inspections (2 lifetime), and of the allegations investigated, 5 were substantiated against 14 unsubstantiated and 7 unfounded, a roughly 19% substantiation rate.
- Operating tenure — With only about three years and a handful of inspection cycles since licensing in mid-2023, there is a limited but consistent window of data, and the pattern seen so far has held steady rather than trending in either direction.
- 1.Can you walk through what the Type A citations involved and what corrective actions were put in place and verified by the state?
- 2.Which categories of allegations were substantiated, and what specific changes were made afterward?
- 3.Given the number of complaint investigations relative to inspections, what steps has the community taken to address the underlying concerns driving those complaints?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #306006766
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 0
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 2
1–2 of 2 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$5,295 / mo
- Shared Rooms
- $5,295 / mo
- Private Rooms
- $6,995 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Activities of daily living (ADL) assistance
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Mobility assistance
- Wheelchair accessible
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
19 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Piano / Music room
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Maintenance services
Reviews
Online reputation
4.2Average RatingAveraged from 133 reviews published on other websites
AI review summary
Reviewers consistently praise attentive, caring staff and clean, engaging surroundings, but families should ask about staffing ratios and fall-prevention protocols during higher-acuity care.
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- Staff & care — Families and residents repeatedly describe staff as kind, patient, and genuinely attentive, with many singling out specific caregivers, directors, and activity coordinators by name for going above and beyond.
- Activities — A recurring theme is a full calendar of engaging activities—music, gardening, bingo, holiday parties, and live entertainment—that keeps residents active and socially connected.
- Atmosphere & grounds — Reviewers frequently highlight bright, clean, well-maintained buildings with appealing gardens, courtyards, and walking paths that feel homelike rather than institutional.
- Communication — Many families note staff are responsive, keep them informed of changes, and make the move-in transition smooth and reassuring.
- Dining — Food is often described as fresh, tasty, and varied, with several reviewers mentioning special holiday meals and themed events.
- Staff & care — A minority of reviews describe short-staffing leading to falls, missed medication instructions, and inadequate supervision, so families should ask about current staff-to-resident ratios and fall-prevention measures.
- Communication — One serious account describes poor follow-through after a medical emergency, so it's worth confirming how the community handles urgent incident notification and family communication.
- Cleanliness & maintenance — While most reviews praise cleanliness, a few mention unpleasant odors or dirty common areas, suggesting families should tour resident living quarters directly rather than just public spaces.
- Value & pricing — Reviews don't clarify how costs shift as care needs increase, so families should confirm fee structures and any add-on charges for higher levels of care or outside aides.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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