Garden Grove, California
Brookdale Garden Grove
Assisted Living · Memory Care
10200 Chapman Avenue, Garden Grove, CA 92840
Brookdale Garden Grove, located in Garden Grove, California, offers assisted living and memory care on one campus.
- Licensed capacity
- 140 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 1998
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 8
AI summary
Brookdale Garden Grove has 4 Type A findings across 28 years of operation, with 3 of those occurring within the past three years alongside a heavy, recent run of complaint investigations.
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- Track record — Over 28 years of licensure the community has accumulated 4 Type A citations (the state's most severe class, tied to resident safety or care) and 12 Type B citations (administrative, paperwork or procedure-related), a record worth discussing directly with the community.
- Recent 3 years — Nearly all of the lifetime severe findings are recent: 3 of the 4 Type A citations and 9 of the 12 Type B citations were issued within the past three years, indicating the concerns are current rather than historical.
- Complaints — Complaint investigations (23 lifetime, 21 in just the past three years) far outnumber routine inspections (4 lifetime), and 15 of the investigated allegations were substantiated, a substantiation rate of roughly 37%.
- Operating tenure — A 28-year operating history means the state has had many inspection cycles to observe this community, so the recent cluster of findings carries more weight than it would for a newer facility.
- 1.Which specific categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
- 2.What changed operationally that led to the increase in complaint investigations and Type A findings in the recent period?
- 3.What steps has the community taken since the most recent citations to prevent recurrence, and how are those steps monitored going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #306000831
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 23
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 12
- Substantiated allegations
- 15
Available reports · 36
Complaint investigation
Sep 2, 2026
Facility evaluation
Aug 20, 2026
Complaint investigation
Jul 16, 2026
Complaint investigation
May 14, 2026
Complaint investigation
May 5, 2026
1–5 of 36 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,300 / mo
- Shared Rooms
- $2,300 / mo
- Studios
- $3,100 / mo
- 1-Bedroom
- $4,030 / mo
Memory CareStarting at$4,680 / mo
- Shared Rooms
- $4,680 / mo
- Studios
- $6,430 / mo
- 1-Bedroom
- $9,355 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- On-site market / Store
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
11 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Room service
- International cuisine
- Locally-inspired cuisine
- Altered-texture food options
- Kosher meals available
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Grocery shopping & errands
- Postal / Mail services
Reviews
Online reputation
4.8Average RatingAveraged from 136 reviews published on other websites
AI review summary
Brookdale Garden Grove earns consistent praise for friendly staff and a pleasant, clean environment, but families should verify current staffing levels, billing clarity, and how care needs beyond independent living are actually handled.
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- Staff & care — Reviewers repeatedly describe staff as friendly, warm, and attentive, with many individual caregivers singled out by name for going above and beyond.
- Atmosphere & grounds — The community is frequently called clean, bright, and homey, with a lovely courtyard, patio, and fountain area that families appreciate.
- Dining — Many residents and families praise the restaurant-style dining room and good food, though a notable minority report inconsistent quality or temperature.
- Value & pricing — Several families felt the pricing was reasonable or a good value compared to other communities they toured, especially early on.
- Activities — Bingo, religious services, movie nights, and resident outings are mentioned as enjoyable, though some reviewers note activity offerings can be thin when coordinators are out.
- Financial transparency — A recurring and serious complaint is that service rates and add-on care fees are vague, not disclosed upfront, or billed inconsistently, so families should get all costs in writing before move-in.
- Staff & care — Multiple reviews describe understaffing, slow response to incontinence care or medical changes, and inconsistent follow-through, particularly as a resident's care needs increase.
- Communication — Some families report admin and the health and wellness office being slow to return calls or failing to notify them of falls and health changes, worth asking about directly.
- Transportation & activities coordination — Loss of the community bus driver for extended periods and gaps in activities coordination come up often enough that families should confirm current transportation and programming reliability.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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