Fullerton, California
Sunnycrest Senior Living
Assisted Living · Memory Care · Independent Living
1925 Sunny Crest Drive, Fullerton, CA 92835
Sunnycrest Senior Living is a senior living community in Fullerton, California offering assisted living and memory care, with staff support for daily activities such as bathing, dressing, and medication management.
- Licensed capacity
- 210 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 7
AI summary
Sunnycrest Senior Living has accumulated 4 Type A findings (the state's most severe citation class, affecting resident safety or care) over 9.2 years of operation, with 3 of those occurring within the past three years alongside a heavy volume of recent complaint activity.
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- Track record — Across more than nine years of licensure, the community has logged 4 Type A findings and 2 Type B (administrative) findings, a pattern that warrants a closer conversation rather than a snapshot judgment.
- Recent 3 years — Three of the four Type A findings and 8 Type B findings occurred within the past three years, meaning the more severe activity is concentrated recently rather than spread evenly across the operating period.
- Complaints — The community had 21 complaint investigations in the past three years against only 3 inspections in that same window, a volume that far outweighs routine inspection activity and suggests complaints have been the primary driver of recent findings.
- Severity — Of 116 total investigated allegations over the licensed period, 37 were substantiated, roughly a 32% substantiation rate, with 11 of those substantiated allegations occurring in just the last three years.
- 1.Can you walk through what led to the Type A citations issued in the past three years and what corrective actions were put in place?
- 2.What categories did the 37 substantiated allegations fall into, and how were they addressed and verified by the state?
- 3.Given that complaint investigations have far outpaced routine inspections recently, what changes has the community made to reduce the volume of complaints?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #306005223
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 2
- Substantiated allegations
- 0
Available reports · 73
Complaint investigation
Jul 28, 2026
Complaint investigation
Jul 28, 2026
Complaint investigation
Jul 22, 2026
Complaint investigation
Jul 22, 2026
Facility evaluation
Jul 22, 2026
1–5 of 73 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
4 services
- Incontinence care
- Non-ambulatory care
- Medication management
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
15 features
- Café / Bistro
- Pet Friendly
- Beauty salon / Barber
- Library / Reading room
- Activity room
- Fireplace / Common fireplace
- Game room / Billiards
- Art studio / Craft room
- Fitness center / Gym
- Movie theater / Media room
- Piano / Music room
- Housekeeping Included
- Laundry service / Dry cleaning
- Emergency call system
- Wi-Fi / Internet
Outdoor Spaces
6 features
- Patio seating areas
- Outdoor common space
- Putting green / Golf
- Raised garden beds
- Walking paths
- Garden / Courtyard
Dining Options
7 features
- Accommodates special diets
- Professional chef
- Vegetarian/Vegan Options
- Kosher meals available
- Room service
- Restaurant-style dining
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Grocery shopping & errands
Reviews
Online reputation
4.9Average RatingAveraged from 104 reviews published on other websites
AI review summary
Sunnycrest offers warm, attentive staff and a polished environment for many residents, but families should carefully verify staffing consistency, dining quality, and billing practices given a history of inconsistent management and mixed reports over the years.
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- Staff & care — Reviewers repeatedly praise staff as friendly, attentive, and genuinely caring, with many highlighting specific caregivers, nurses, and directors who went above and beyond for residents.
- Atmosphere & grounds — Many describe the community as bright, clean, well-decorated, and having a hotel-like or high-end feel with pleasant gardens and courtyards.
- Activities — Families frequently note a robust activities calendar including games, bingo, outings, and entertainment that keeps residents engaged and happy.
- Dining — Several reviews describe restaurant-style dining with attentive servers and a chef-planned menu as a highlight, though this is inconsistent across time.
- Communication — Multiple reviewers describe difficulty reaching staff or management for follow-up, billing questions, or updates, especially during emergencies or after falls.
- Staffing & consistency — Reports of understaffing, high turnover, and frequent changes in directors, chefs, and caregiving staff appear across several years, suggesting families should ask about current staffing levels and retention.
- Dining — While some reviews praise the food, others describe it as bland, poorly portioned, late, or not tailored to dietary needs, so a tasting visit is worth requesting.
- Financial transparency — Some families reported unclear billing, unexpected charges for services like kitchenette cleaning or personal laundry, and rising costs, so it's worth clarifying the full fee structure and how it changes with care level.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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