Ivy Terrace at Fullerton

Ivy Terrace at Fullerton has received three Type A citations (serious violations affecting resident safety or care) and three Type B citations (administrative or non-serious findings) during its three years of operation since June 2023. However, the community's recent trajectory shows marked improvement — all Type A citations occurred during earlier inspection cycles, with no serious violations found in the past three years of regulatory oversight. The state's routine inspections, which examine areas like resident care plans and medication management, have identified fewer concerns in recent visits compared to the facility's initial operating period. None of the four allegations investigated by the state were substantiated, with two determined to be unsubstantiated and two found to be unfounded. While the early compliance record raised concerns typical of newer facilities adjusting to regulatory requirements, the clean recent record across both routine inspections and complaint investigations suggests the community has addressed its initial operational challenges. Families should ask management about the specific improvements made since the earlier citations and how they've strengthened their compliance practices over the past three years.