Fullerton, California

Fullerton Plaza Guest Homes

Assisted Living

3931 Madonna Drive, Fullerton, CA 92835

Fullerton Plaza Guest Homes in Fullerton, California provides assisted living care in an intimate six-bed home.

Licensed capacity
6 residents

Maximum licensed size, not current occupancy.

Licensed since
January 2017

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #306005247Last checked June 2026

No recent serious complaint findings

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
0

AI summary

Fullerton Plaza Guest Homes shows 1 Type A finding (the most severe citation class, tied to resident safety or care) and 3 Type B administrative findings across 9.6 years of operation, with none of that activity falling in the past three years.

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  • Track record — Over nearly a decade of licensure, this small 6-bed home has accumulated one Type A and three Type B citations, a modest total for that span.
  • Recent 3 years — The five inspections and one complaint investigation conducted since 2022 produced zero Type A or Type B citations, indicating the record has strengthened in the more recent period.
  • Complaints — Four allegations have been investigated over the licensed period and none were substantiated, meaning inspectors did not find evidence supporting the complaints raised.
  • Operating tenure — Nearly ten years of continuous licensure gives a reasonably solid base of inspection cycles to judge this record by, and the small size of the home (6 beds) naturally limits the volume of findings relative to larger communities.

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #306005247
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
2
Type A citations · most severe class
1
Type B citations · administrative
3
Substantiated allegations
0

Available reports · 8

  • Facility evaluation

    Mar 19, 2026

    PDF
  • Facility evaluation

    Jan 7, 2025

    PDF
  • Complaint investigation

    Aug 29, 2024

    PDF
  • Facility evaluation

    Aug 29, 2024

    PDF
  • Facility evaluation

    Aug 26, 2024

    PDF

1–5 of 8 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$4,000 / mo
Shared Rooms
$4,000 / mo
Private Rooms
$5,000 / mo

Care & support

Daily Care Services

8 services
  • Medication management
  • Bathing & dressing assistance
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible
  • Incontinence care

Specialized Care

1 service
  • Dementia care

Daily life & programs

Spaces & services

Amenities

8 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Fireplace / Common fireplace
  • Activity room
  • Movie theater / Media room
  • Art studio / Craft room

Outdoor Spaces

4 features
  • Garden / Courtyard
  • Walking paths
  • Outdoor common space
  • Patio seating areas

Dining Options

6 features
  • Room service
  • All-day / Flexible meal times
  • Locally-inspired cuisine
  • Accommodates special diets
  • Restaurant-style dining
  • Vegetarian/Vegan Options

Transportation

1 feature
  • Scheduled transportation

Community Services

2 features
  • Move-in coordination
  • Grocery shopping & errands

Reviews

Online reputation

5.0

Averaged from 6 reviews published on other websites

AI review summary

Most families report attentive, compassionate long-term care and strong communication, but one serious complaint about administration, food quality, and refund practices warrants direct questions on tour.

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What reviewers praise
  • Staff & care — Long-term residents' families consistently praise staff for being patient, attentive, and deeply invested in residents' wellbeing, even in difficult or declining health situations.
  • Communication — Families report that staff respond immediately to concerns and reliably reassure them during overnight or end-of-life care.
  • Dining — Several reviewers note residents enjoy the meals and receive help eating, though one reviewer described food as cold and unappetizing.
  • Daily life & dignity — Reviewers describe staff building genuine relationships with residents and coordinating outside care like hospice to ensure comfort and dignity.
Worth asking about
  • Financial transparency — One family reported difficulty obtaining a refund when removing a loved one, so families should clarify refund and cancellation policies upfront.
  • Staff & care — A negative account described issues with administration and male staff, restricted outdoor access during a COVID case, and limits on outside caregivers, worth asking about directly.
  • Atmosphere & grounds — An older review described the home as clean but sterile and lacking warmth, so touring in person to assess current atmosphere is recommended.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishSpanishTagalog (Filipino)

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Fullerton Plaza Guest Homes. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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