Serenity Living

Serenity Living has operated as a 6-bed residential care facility for more than 22 years, but its compliance record shows ongoing challenges that warrant careful family inquiry. Over the licensed period, the community has received 2 Type A citations (serious violations affecting resident safety or care) and 5 Type B citations (administrative or non-serious findings), along with 1 substantiated allegation from complaint investigations. The recent three-year period shows these issues are not historical — the community received 1 Type A citation and 1 substantiated allegation as recently as October 2023 following a complaint investigation. When state investigators have looked into allegations at this facility, roughly 100% have been substantiated rather than unfounded, indicating the complaints had merit. Families should ask the community specifically what category of allegation was substantiated in 2023, what corrective actions were taken and verified by the state, and how they've addressed the Type A violation to prevent recurrence. The small scale of this 6-bed home means fewer total findings than larger facilities, but the pattern of substantiated complaints and serious citations over both the lifetime and recent periods suggests persistent compliance gaps in areas like resident care plans or staff training.