Maple Avenue Guest Home

Maple Avenue Guest Home's compliance record over more than four decades of operation shows a mixed pattern, with six serious violations affecting resident safety or care (Type A citations) and eight administrative or non-serious findings (Type B citations) across the licensed period. The community has faced one substantiated allegation among five total complaints investigated by the state, meaning roughly 20% of investigated allegations were substantiated. However, the recent trajectory shows improvement — while the lifetime record includes Type A violations, none have occurred during complaint investigations in the past three years, with only one minor administrative citation issued recently. The family should ask the community about the specific nature and timing of the substantiated allegation and what corrective actions were taken and verified by the state. For a 14-bed facility operating since 1982, this record suggests periodic compliance challenges over the decades, but the recent inspections covering areas like medication management and staff training have not identified serious safety concerns.