Five Star Assisted Living

Five Star Assisted Living's compliance record over 6.4 years shows a mix of administrative issues and substantiated resident concerns that warrant family attention. The facility has received 8 Type B citations (administrative or non-serious findings related to areas like paperwork or minor procedures) and no Type A citations (serious violations affecting resident safety or care), indicating that routine inspections have not identified major safety or care plan deficiencies. However, the facility has had 2 substantiated allegations from complaint investigations, with both occurring in recent years, and notably 100% of investigated allegations were substantiated rather than unfounded. Given this pattern, families should ask the facility specifically which categories of allegations were substantiated, what corrective actions were taken and verified, and how the facility has strengthened its oversight processes since these incidents. The recent record shows the substantiated concerns are ongoing rather than historical issues, making it important for families to understand the facility's current quality improvement efforts. For a small 6-bed home, this level of findings suggests families should conduct thorough due diligence about resident care practices and staff training protocols.