Fremont Hills

Fremont Hills has had a mixed compliance record during its 7.5 years of operation, with 2 Type A citations (serious violations affecting resident safety or care) and 11 Type B citations (administrative or non-serious findings) across 5 routine inspections. The community has also faced 9 complaint investigations, resulting in 2 substantiated allegations out of 23 total allegations investigated — a substantiation rate of roughly 9%, meaning most complaints were found to lack merit. However, the recent trajectory shows improvement, with no Type A citations in the past three years and only 1 Type B citation during that period, despite ongoing complaint activity. The 2 substantiated allegations warrant discussion with the community — families should ask which categories of allegations were substantiated and what corrective actions were taken and verified. For a 140-bed facility, this level of regulatory activity is not unusual, and the recent inspections have found the community in compliance with key areas like resident care plans and medication management.