Rachelle's Home I

Rachelle's Home I has had mixed compliance over its 6.5 years of operation, with one serious violation affecting resident safety or care (Type A citation) and one administrative finding (Type B citation) across four routine inspections and three complaint investigations. The community has one substantiated allegation among the five total allegations investigated, meaning roughly 20% of investigated complaints were verified by the state. The most recent substantiated allegation occurred within the past three years, so families should ask the facility what specific category of allegation was substantiated and what corrective actions were taken and verified. While the single Type A citation indicates a past serious compliance issue involving areas like resident care plans or staff training, there have been no additional Type A citations in recent years. For a 12-bed facility, this level of regulatory activity suggests some operational challenges that warrant discussion with the administration about their quality improvement efforts and current oversight practices.