Sterling Senior Community 9

Sterling Senior Community 9 has accumulated a concerning compliance record during its 3.7 years of operation since licensing in September 2022. The facility has received 4 Type A citations, which are serious violations affecting resident safety or care, along with 8 Type B citations for administrative or non-serious findings. State investigators have substantiated 3 allegations against the facility, with roughly 60% of investigated allegations being substantiated rather than unfounded. The pattern of 3 complaint investigations compared to just 2 routine inspections suggests ongoing issues that have prompted additional regulatory scrutiny. Families should ask the community which specific categories of allegations were substantiated and what corrective actions were taken and verified by the state. Given that this is a small 6-bed facility, the volume of serious citations is particularly notable, as smaller homes typically generate fewer findings due to their limited scale and scope of operations.