Fountain Valley, California
Park View Estates Assisted Living & Memory Care
Assisted Living · Memory Care · Independent Living
11360 Warner Avenue, Fountain Valley, CA 92708
Park View Estates in Fountain Valley, California offers independent living, assisted living, and memory care across a larger community with 170 licensed beds.
- Licensed capacity
- 170 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 7
AI summary
Park View Estates has accumulated 4 Type A findings (the state's most severe citation class, tied to resident safety or care) and 8 Type B administrative findings over 5.6 years of licensure, with 2 of the Type A findings and 9 substantiated allegations concentrated in the past three years.
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- Track record — Across 5.6 years of operation, the community has been cited with 4 Type A and 8 Type B findings, indicating this is not an isolated incident but a recurring pattern worth understanding in detail.
- Recent 3 years — Half of the lifetime Type A findings (2 of 4) and the majority of substantiated allegations (9 of 11) fall within the past three years, meaning the more severe findings are recent rather than early or resolved history.
- Complaints — The community has seen 28 complaint investigations in the past three years against only 3 routine inspections in that window, a volume of complaint activity that stands out and is worth asking about directly.
- Severity — Of the 103 total allegations investigated, 11 were substantiated, roughly an 11% substantiation rate, while 83 were unsubstantiated and 9 unfounded — so most complaints did not hold up, but the ones that did align with the recent Type A findings.
- 1.Can you walk us through the circumstances of the 2 Type A findings from the past three years and what corrective actions were put in place?
- 2.Given the high volume of complaint investigations relative to inspections, what is driving so many complaints, and how does the community track resolution?
- 3.Which categories of allegations were substantiated, and how has staffing, training, or care planning changed as a result?
Source: California Department of Social Services (CDSS)
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- License number
- License #306005798
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 8
- Substantiated allegations
- 0
Available reports · 67
Complaint investigation
Jul 28, 2026
Complaint investigation
Jul 28, 2026
Complaint investigation
Jun 4, 2026
Complaint investigation
Jun 2, 2026
Complaint investigation
Jun 2, 2026
1–5 of 67 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
3 services
- Incontinence care
- Medication management
- Non-ambulatory care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
12 features
- Café / Bistro
- Pet Friendly
- Activity room
- Fireplace / Common fireplace
- Library / Reading room
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Art studio / Craft room
- Fitness center / Gym
- Laundry service / Dry cleaning
- Housekeeping Included
Outdoor Spaces
3 features- Patio seating areas
- Outdoor common space
- Raised garden beds
Dining Options
10 features
- International cuisine
- Vegetarian/Vegan Options
- Kosher meals available
- Restaurant-style dining
- Locally-inspired cuisine
- Room service
- Accommodates special diets
- All-day / Flexible meal times
- Professional chef
- Private Dining Room
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Grocery shopping & errands
Reviews
Online reputation
4.7Average RatingAveraged from 69 reviews published on other websites
AI review summary
Park View Estates offers a beautiful, well-maintained setting and mostly warm staff, but families should carefully verify staffing levels, communication practices, and in-room emergency call systems before moving in.
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- Atmosphere & grounds — Reviewers consistently describe the community as beautiful, modern, bright, and spotless with high ceilings and attractive courtyards.
- Staff & care — Many families praise staff as friendly, attentive, and quick to help, with several naming directors and caregivers who went out of their way during emergencies or moves.
- Dining — Several residents and families report the food is chef-prepared, tasty, and a highlight of daily life, though a few others found it bland or too carb-heavy.
- Activities — Reviewers note a good range of activities and engaged residents, with some singling out an enthusiastic activities director.
- Value & pricing — A number of families felt the cost was reasonable or competitive for the area given the quality of the accommodations.
- Staff & care — Multiple reviews describe understaffing, inconsistent caregiving quality, medication management errors, and turnover affecting continuity of care, so families should ask about current staffing ratios and turnover rates.
- Communication — Several families report difficulty reaching staff, care plan changes made without notice, and slow responses to calls or emergencies, so it's worth confirming how the community handles family updates and urgent contact.
- Daily life & dignity — One detailed account raised serious concerns about missing in-room emergency call systems and slow pendant response times, which families should verify directly with staff and check against state licensing records.
- Cleanliness & maintenance — A few reviewers mentioned lapses like unchanged linens or mixed-up belongings, so it's worth asking how housekeeping and personal care routines are monitored for consistency.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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