Fontana, California
Green Merrylands
Assisted Living · Residential Care
15986 Baltray Way, Fontana, CA 92336
Green Merrylands is an intimate six-bed community in Fontana, California, offering assisted living and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 5
- Complaints with substantiated allegations
- 5
AI summary
This small six-bed home has accumulated 37 Type A findings (the state's most severe citation class, tied to resident safety or care) over 7.4 years of licensure, with 5 of those Type A findings and 4 substantiated allegations occurring within just the past three years.
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- Track record — Across 7.4 years of operation, this home has recorded 37 Type A and 35 Type B citations along with 8 substantiated allegations, a volume that stands out even accounting for the frequency of visits.
- Recent 3 years — The recent slice does not show improvement: 5 Type A citations and 4 substantiated allegations occurred within the past three years, indicating findings have continued rather than tapered off.
- Complaints — Complaint investigations (11 lifetime, 3 recent) have run alongside routine inspections, and roughly 35% of all investigated allegations were substantiated, with none classified as unfounded.
- Operating tenure — A licensing history since March 2019 with 5 formal inspections and repeated complaint-driven visits gives a fairly substantial record to evaluate, so this pattern is not a function of limited data.
- 1.Can staff walk through what the most recent Type A citations involved and what corrective actions were put in place?
- 2.What changes were made after the 4 recent substantiated allegations, and how were those changes verified by the state?
- 3.Given the volume of complaint investigations relative to routine inspections, what specific concerns have families or staff raised, and how were they resolved?
Source: California Department of Social Services (CDSS)
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- License number
- License #361880543
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 11
- Type A citations · most severe class
- 37
- Type B citations · administrative
- 35
- Substantiated allegations
- 8
Available reports · 25
Facility evaluation
Jan 21, 2026
Complaint investigation
Dec 11, 2025
Complaint investigation
Aug 13, 2025
Facility evaluation
Mar 25, 2025
Facility evaluation
Aug 8, 2024
1–5 of 25 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,400 / mo
- Shared Rooms
- $3,400 / mo
- Private Rooms
- $4,400 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
0.5Average RatingAveraged from 4 reviews published on other websites
AI review summary
Experiences are highly inconsistent, ranging from attentive and friendly care to a serious safety failure involving inadequate overnight staffing and neglect in memory care.
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- Staff & care — Multiple reviewers describe staff as friendly, caring, and responsive to questions and resident needs.
- Cleanliness & maintenance — One family found the community clean and comfortable during their loved one's stay.
- Staff & care — A serious account describes insufficient overnight staffing, caregivers sleeping instead of attending to residents, and refusal to provide showers, which families should directly ask about regarding current staffing ratios and protocols.
- Daily life & dignity — The same review reports a memory care resident being placed in diapers due to lack of nighttime assistance rather than being helped to the bathroom, so families should confirm current dignity-focused care practices.
- Atmosphere & grounds — Concerns were raised about the memory care area not being secure, which is worth verifying on a tour given the safety implications.
- Value & pricing — One reviewer felt pricing was high relative to other communities and that arranging additional care services didn't go as expected, so families should clarify how costs and care levels are structured upfront.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Green Merrylands. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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