Folsom Countryhouse

Over its five years of operation, Folsom Countryhouse has had a mixed compliance history with the California Department of Social Services, though the recent trajectory shows marked improvement. The facility has received one serious violation affecting resident safety or care and four administrative or non-serious findings during its licensed period, along with four substantiated allegations from complaint investigations. However, the past three years show a notably cleaner record with no Type A citations and no substantiated allegations since early 2023, suggesting stronger compliance practices in recent years. The facility has faced eleven complaint investigations compared to five routine inspections, indicating elevated scrutiny, though roughly 21% of investigated allegations were substantiated while the majority were found to be unfounded. Families should ask the community which categories of allegations were substantiated in the earlier years and what specific corrective actions were taken and verified to address those issues. The recent improvement in areas like medication management and resident care plans oversight provides a more encouraging picture than the lifetime totals alone would suggest.