Fairfield, California
The Village at Rancho Solano
Assisted Living · Memory Care
3350 Cherry Hills Court, Fairfield, CA 94534
The Village at Rancho Solano offers assisted living and memory care in Fairfield, California.
- Licensed capacity
- 250 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 21
- Complaints with substantiated allegations
- 25
AI summary
Across 7.5 years of operation, this 250-bed community has accumulated 44 Type A findings (the state's most severe citation class, tied to resident safety or care) and 30 Type B findings (administrative gaps), with 21 of the Type A findings occurring within just the past three years.
Read Full SummaryRead less
- Track record — The lifetime count of 44 Type A findings alongside 30 Type B findings over 7.5 years represents a substantial volume of citations for a community of this size, well beyond what scale alone typically explains.
- Recent 3 years — Rather than easing over time, the pattern has intensified recently: 21 of the 44 lifetime Type A findings and 35 of the 55 substantiated allegations fall within the past three years, indicating this is an active and ongoing pattern rather than a historical one.
- Complaints — Complaint investigations (99 total) far outnumber routine inspections (5 total), and of the allegations investigated, roughly 31% were substantiated — meaning regulators confirmed problems in about one out of every three complaints looked into.
- Severity — The combination of high substantiation rates and a heavy concentration of the most severe citation class in recent years points to findings that likely touched on resident safety or care, not just paperwork or procedural matters.
- 1.Can you walk through the most recent Type A findings from the past three years and explain what corrective actions were taken and how they were verified by the state?
- 2.Which categories of allegations were substantiated most often, and what specific changes have been made to prevent recurrence?
- 3.Given that complaint investigations vastly outnumber routine inspections here, what is driving the volume of complaints, and how does leadership track and respond to them?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #486803806
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 99
- Type A citations · most severe class
- 44
- Type B citations · administrative
- 30
- Substantiated allegations
- 55
Available reports · 116
Facility evaluation
May 22, 2026
Complaint investigation
May 7, 2026
Facility evaluation
Apr 16, 2026
Facility evaluation
Apr 6, 2026
Complaint investigation
Mar 30, 2026
1–5 of 116 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,195 / mo
- Studios
- $4,195 / mo
Memory CareStarting at$5,995 / mo
- Private Rooms
- $5,995 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
8 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
3.3Average RatingAveraged from 135 reviews published on other websites
AI review summary
Staff warmth and compassionate care are consistently praised, but persistent complaints about food quality, timeliness, and staffing levels are the main things to verify before moving in.
Read Full SummaryRead less
- Staff & care — Reviewers repeatedly describe staff, nurses, and clinical directors as loving, attentive, and compassionate, especially in memory care where families felt their loved ones were truly cared for.
- Atmosphere & grounds — Many reviewers call the grounds beautiful and resort-like, with scenic hills, vineyards, and well-maintained common areas that make a strong first impression.
- Activities — Families and residents frequently mention a good variety of activities, performers, outings, and exercise classes that keep residents engaged.
- Cleanliness & maintenance — Several reviews note that common areas and apartments are kept spotless, spacious, and well-decorated.
- Value & pricing — Some residents specifically highlight good value for the cost and light-filled, spacious apartments.
- Dining — The most frequent and consistent complaint across reviews is food that is cold, late, poor quality, or served in inadequate portions, particularly in memory care, so families should ask about current meal service standards and portion sizes.
- Staff & care — Multiple reviews describe understaffing, slow response to welfare checks, and one serious incident involving a fall, so families should ask about staffing ratios and fall-prevention protocols for higher-need residents.
- Financial transparency — A few reviewers report unexpected charges, such as extra rent for belongings left behind, and concerns about high memory care costs, so families should clarify billing policies and how costs escalate with care level.
- Communication — Some reviews mention administrative turnover and inconsistent front desk service on weekdays versus weekends, so families should ask how leadership changes have affected day-to-day responsiveness.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby The Village at Rancho Solano, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by The Village at Rancho Solano. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of The Village at Rancho Solano?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.