Haven's House Of Assisted Living

Haven's House Of Assisted Living has had a challenging compliance record during its four-year licensed period, with five Type A citations (serious violations affecting resident safety or care) and eleven Type B citations (administrative or non-serious findings) across four inspections and eight complaint investigations. The facility has faced a notably high volume of complaint investigations relative to routine inspections, with six substantiated allegations out of thirteen total investigations — meaning roughly 46% of investigated allegations were substantiated. However, the recent trajectory shows meaningful improvement: no Type A citations have occurred in the past three years, with only one Type B citation and one substantiated allegation in that timeframe, suggesting stronger oversight of areas like resident care plans and medication management. For a small six-bed home, this level of regulatory activity during the early operating years raises questions about initial systems and training. Families should ask the facility which categories of allegations were substantiated, what specific corrective actions were taken and verified, and how current policies prevent recurrence of the safety issues that led to the Type A citations in the facility's first two years of operation.