Spring Glen Elder Villa

Spring Glen Elder Villa has accumulated 8 Type A citations (serious violations affecting resident safety or care) and 13 Type B citations (administrative or non-serious findings) across nearly eight years of licensed operation since 2018. The community has also had 2 substantiated allegations out of 5 total investigated, meaning roughly 40% of investigated complaints were found to have merit. However, the recent record shows a stronger trajectory — no Type A citations have been issued in the past three years, and the most recent substantiated allegation was more than three years ago. For a small 6-bed facility, the lifetime citation count is concerning, but the recent inspections have found the community in compliance with life safety requirements and resident care standards. The family should ask the community about the specific nature of the past substantiated allegations and what corrective measures were implemented to address the earlier compliance issues. Given the improved recent performance, this suggests the community may have successfully addressed previous operational challenges.