Escondido, California
Hidden Glenn Senior Living I
Assisted Living · Residential Care
612 Tranquility Glen, Escondido, CA 92027
Hidden Glenn Senior Living is a not-for-profit assisted living and memory care community in Escondido, California, with 24-hour on-site care staff.
- Licensed capacity
- 15 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Hidden Glenn Senior Living I has operated for 8 years without a single Type A or Type B citation, and all 11 allegations investigated over that period were found unfounded.
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- Track record — Across four inspections and two complaint investigations spanning eight years, the community has not accumulated any citations, and every allegation reviewed was determined unfounded rather than substantiated.
- Recent 3 years — The most recent inspection and complaint investigation, including one from October 2025, turned up no findings, consistent with the community's longer-term pattern.
- Operating tenure — Eight years of consistent, citation-free operation gives a meaningful basis for confidence, since the record reflects multiple inspection cycles rather than a single snapshot.
- Scope of clean record — The absence of citations across four inspections means no issues were flagged in areas like medication management or staff training during those visits, though this is a 15-bed community where scale naturally limits the volume of findings compared to larger operations.
Source: California Department of Social Services (CDSS)
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- License number
- License #374604042
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 6
Complaint investigation
Oct 20, 2025
Facility evaluation
Jul 11, 2024
Facility evaluation
Jul 9, 2023
Complaint investigation
Oct 24, 2022
Facility evaluation
Jul 22, 2022
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $3,595 / month
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
- Family-style / Communal dining
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Move-in coordination
- Base Veteran Discount
Reviews
Online reputation
3.4Average RatingAveraged from 29 reviews published on other websites
AI review summary
Care quality here seems to hinge heavily on one polarizing leader, so families should meet the Executive Director directly and ask other residents about their day-to-day experience.
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- Staff & care — Several families describe attentive, around-the-clock care from a core team of nurses and caregivers who understand the needs of aging residents.
- Dining — Reviewers note that meals are made in-house and contribute to a homelike, comfortable atmosphere.
- Atmosphere & grounds — Long-term family members describe the facility as feeling like a home rather than an institution, even through renovations and rebranding.
- Communication — Some families report excellent communication and guidance from leadership that eased the transition into care.
- Staff & care — Multiple reviewers describe the same staff member as unprofessional and dismissive toward residents and families, so families should ask directly about leadership stability and how complaints are handled.
- Daily life & dignity — One reviewer described caregivers being unreachable or on their phones during resident needs, which is worth asking about regarding staffing coverage and responsiveness.
- Communication — A reported language barrier between some caregivers and residents raises questions about how staff are matched to residents with communication needs.
- Value & pricing — Families should confirm current fee structures and how costs or care levels may change over time, since this was not consistently addressed in the reviews.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Hidden Glenn Senior Living I. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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