Encino, California
Serenity Manor
Assisted Living · Residential Care · Memory Care
4934 Swinton Avenue, Encino, CA 91436
Serenity Manor is a small residential care community in Encino serving six residents with assisted living and memory care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Serenity Manor has no Type A or Type B citations across its 6.7 years of operation, with five inspections and one complaint investigation turning up no substantiated findings.
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- Track record — Across five inspections and one complaint investigation since licensing in December 2019, Serenity Manor has zero Type A (the most severe class, tied to resident safety or care) or Type B (administrative) citations on record.
- Complaints — The single complaint investigation, from February 2023, resulted in an unsubstantiated allegation, meaning the claim could not be confirmed rather than being disproven.
- Operating tenure — Nearly seven years of licensed operation with three recent inspections showing the same clean pattern gives a reasonably solid basis for confidence in this record.
- Small home context — As a 6-bed home, Serenity Manor naturally generates fewer inspection touchpoints than a larger community, so the clean record reflects both consistent performance and a smaller scale of operations; the inspections on file still covered areas like medication management and staff training with no issues noted.
Source: California Department of Social Services (CDSS)
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- License number
- License #197609888
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 1
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 6
Facility evaluation
Feb 22, 2026
Facility evaluation
Feb 19, 2025
Facility evaluation
Dec 27, 2023
Complaint investigation
Feb 16, 2023
Facility evaluation
Dec 15, 2022
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $2,820 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 4 reviews published on other websites
AI review summary
Most families praise attentive, caring staff and a warm home-like setting during end-of-life care, but one serious billing complaint about undisclosed care fees deserves direct clarification.
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- Staff & care — Multiple reviewers describe caregivers and management as exceptionally attentive, responsive, and compassionate, especially during residents' final months.
- Atmosphere & grounds — Families frequently mention a clean, peaceful, home-like environment, with one noting a patio with roses and a pool that added to the comforting atmosphere.
- Dining — Several reviewers note homemade meals that residents enjoyed, even those with limited appetites.
- Communication — One family highlighted staff going above and beyond, including visiting a resident in the hospital to check on her wellbeing.
- Financial transparency — One family reported that daily care fees were not itemized on monthly bills and were instead applied retroactively after a resident's death, erasing any prorated refund; families should ask for a clear, itemized breakdown of all potential care charges upfront.
- Activities — One reviewer described limited activity offerings, mainly extended television time, so families should ask about the current daily activity schedule and engagement options.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Serenity Manor. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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