Encino Terrace Senior Living

16025 Ventura Boulevard, Encino, CA 91436

Assisted LivingIndependent Living

Accepting Residents

About Encino Terrace Senior Living

Accepting

Encino Terrace Senior Living in Encino, CA offers assisted living and independent living for a community of 85...

License #

197609496

Status

Licensed

Licensed Capacity

85 beds

Licensed Since

Nov 2018

AI Summary

Encino Terrace Senior Living has 4 Type A findings (the state's most severe citation class, affecting resident safety or care) across 7.7 years of operation, with 6 recent Type A findings from complaint-driven visits in the past three years, indicating the record has intensified rather than improved recently.

Track record — Over 7.7 years of licensure the community has accumulated 4 lifetime Type A citations and 10 Type B administrative citations, but the count of recent Type A findings (6) actually exceeds the lifetime total, meaning some of these citations came from complaint visits that also inform the recent window.
Recent 3 years — Rather than tapering off, the most severe class of citation has appeared more frequently in the past three years than earlier in the community's history, and this recent activity should be treated as the current picture, not an old issue that has resolved.
Complaints — Complaint investigations (23 lifetime, 22 in just the past three years) far outnumber routine inspections (5 lifetime), and roughly 23% of investigated allegations were substantiated, with 10 substantiated allegations on record.
Operating tenure — At 85 beds and just under eight years licensed, the community has had enough inspection cycles and complaint volume to establish a meaningful pattern, so the recent concentration of findings carries real weight rather than reflecting a short or thin operating history.

Ask the community

1.Which categories of allegations were substantiated, and what corrective actions were taken and verified afterward?
2.What specifically led to the Type A citations issued in the past three years, and have those conditions been independently re-checked since?
3.Why have complaint investigations been so frequent compared to routine inspections, and what is the community doing to reduce the volume of complaints?

Inspections

Total inspections5

Most recentApr 2026

Type A citations (most severe class)4

Type B citations (administrative)10

Complaints

Investigations completed23

Allegations substantiated10

Type A citations (most severe class)4

Type B citations (administrative)10

Date	Type	Report
Apr 10, 2026	Facility Evaluation	PDF
Apr 8, 2026	Facility Evaluation	PDF
Apr 1, 2026	Complaint Investigation	PDF
Apr 1, 2026	Complaint Investigation	PDF
Mar 6, 2026	Complaint Investigation	PDF
Feb 27, 2026	Facility Evaluation	PDF
Feb 6, 2026	Complaint Investigation	PDF
Feb 2, 2026	Facility Evaluation	PDF
Jan 11, 2026	Complaint Investigation	PDF
Jan 11, 2026	Complaint Investigation	PDF
Dec 4, 2025	Complaint Investigation	PDF
Nov 24, 2025	Facility Evaluation	PDF
Nov 5, 2025	Complaint Investigation	PDF
Sep 22, 2025	Complaint Investigation	PDF
Sep 17, 2025	Complaint Investigation	PDF
Sep 15, 2025	Complaint Investigation	PDF
Aug 19, 2025	Complaint Investigation	PDF
Aug 13, 2025	Complaint Investigation	PDF
Apr 7, 2025	Complaint Investigation	PDF
Mar 29, 2025	Complaint Investigation	PDF
Mar 9, 2025	Complaint Investigation	PDF
Jan 17, 2025	Complaint Investigation	PDF
Jan 17, 2025	Complaint Investigation	PDF
Jan 17, 2025	Facility Evaluation	PDF
Jan 16, 2025	Facility Evaluation	PDF
Oct 24, 2024	Facility Evaluation	PDF
Oct 2, 2024	Complaint Investigation	PDF
Oct 2, 2024	Complaint Investigation	PDF
Jun 13, 2024	Complaint Investigation	PDF
Apr 18, 2024	Complaint Investigation	PDF
Apr 18, 2024	Facility Evaluation	PDF
Nov 9, 2022	Facility Evaluation	PDF
Oct 24, 2022	Facility Evaluation	PDF
Jan 4, 2022	Facility Evaluation	PDF
Aug 27, 2021	Facility Evaluation	PDF

View full record on CDSS website

Pricing

Total monthly costs depend on room type, select services, and the level of care needed.

1-Bedroom$4,295/mo

Studios$5,000/mo

1-Bedroom$4,995/mo

Studios$5,000/mo

Activities & Events

Reviews

Online Reputation

5.0Average Rating

Averaged from 45 reviews published on other websites

Most families praise the caring, friendly staff and strong dining and activities, but a minority report serious billing disputes and understaffing that families should investigate closely before signing.

What reviewers praise

Staff & care — Reviewers overwhelmingly describe the staff as warm, attentive, compassionate, and quick to help with daily needs and transitions.
Dining — Meals are frequently called delicious and well-prepared, with residents highlighting variety, homemade taste, and attentive chefs who check in personally.
Activities — Many residents enjoy a full activity calendar including art classes, karaoke, happy hours, outings to casinos and shopping, and music and dancing.
Cleanliness & maintenance — The community is repeatedly described as clean, bright, and well-kept, with several reviewers naming cleanliness as a top priority met by the staff.
Atmosphere & grounds — Families often note a warm, family-like, non-institutional feel where residents and staff form close, lasting relationships.

Worth asking about

Financial transparency — Multiple reviewers describe being billed for care services that were promised but not delivered, along with confusing or inaccurate ledgers, so families should clarify exactly what extra care costs cover in writing.
Staffing levels — Several reviews mention periods of understaffing, high staff turnover, or being short one caregiver for the entire building, so ask about current staffing ratios and turnover rates.
Communication — A few families felt concerns and specific care instructions were not consistently relayed between staff, so ask how care plans are documented and communicated across shifts.
Activities — Some reviewers felt activity offerings could be more varied or engaging, so it is worth reviewing a current activities calendar during a tour.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Care Services

Medication management

Bathing & dressing assistance

24-hour supervision

Activities of daily living (ADL) assistance

Mobility assistance

Non-ambulatory care

Wheelchair accessible

Incontinence care

Hospice agency partnership

Respite / Short-term care

Cognitive learning center

What This Community Offers

Furnished units

Emergency call system

Pet Friendly

Private bathroom

Cable TV

Kitchenette

Air conditioning

Wi-Fi / Internet

Spa services

Beauty salon / Barber

Fireplace / Common fireplace

Game room / Billiards

Movie theater / Media room

Activity room

Art studio / Craft room

Library / Reading room

Fitness center / Gym

Housekeeping Included

Laundry service / Dry cleaning

Café / Bistro

Walking paths

Garden / Courtyard

Patio seating areas

Outdoor common space

All-day / Flexible meal times

Accommodates special diets

Professional chef

Restaurant-style dining

Private Dining Room

Scheduled transportation

Personal Vehicle Parking

Family support services

Guest meals available

Move-in coordination

Concierge services

Meet the Team

Languages Spoken

EnglishAmerican Sign Language (ASL)

Explore the Area

See what's nearby Encino Terrace Senior Living, including hospitals, pharmacies, and groceries.

Encino Terrace Senior Living

About Encino Terrace Senior Living

State Licensing & Compliance

Pricing

Activities & Events

Reviews

Online Reputation

Care Services

Daily Care Services

Specialized Care

What This Community Offers

Amenities

Outdoor Spaces

Dining Options

Transportation

Family & Visitors

Community Services

Meet the Team

Languages Spoken

Explore the Area