Encino, California
Encino Terrace Senior Living
Assisted Living · Independent Living
16025 Ventura Boulevard, Encino, CA 91436
Encino Terrace Senior Living is an assisted living community located on Ventura Boulevard in Encino, California, offering studio and one-bedroom apartments with private bathrooms.
- Licensed capacity
- 85 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 6
- Complaints with substantiated allegations
- 9
AI summary
Encino Terrace Senior Living has 4 Type A findings (the state's most severe citation class, affecting resident safety or care) across 7.7 years of operation, with 6 recent Type A findings from complaint-driven visits in the past three years, indicating the record has intensified rather than improved recently.
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- Track record — Over 7.7 years of licensure the community has accumulated 4 lifetime Type A citations and 10 Type B administrative citations, but the count of recent Type A findings (6) actually exceeds the lifetime total, meaning some of these citations came from complaint visits that also inform the recent window.
- Recent 3 years — Rather than tapering off, the most severe class of citation has appeared more frequently in the past three years than earlier in the community's history, and this recent activity should be treated as the current picture, not an old issue that has resolved.
- Complaints — Complaint investigations (23 lifetime, 22 in just the past three years) far outnumber routine inspections (5 lifetime), and roughly 23% of investigated allegations were substantiated, with 10 substantiated allegations on record.
- Operating tenure — At 85 beds and just under eight years licensed, the community has had enough inspection cycles and complaint volume to establish a meaningful pattern, so the recent concentration of findings carries real weight rather than reflecting a short or thin operating history.
- 1.Which categories of allegations were substantiated, and what corrective actions were taken and verified afterward?
- 2.What specifically led to the Type A citations issued in the past three years, and have those conditions been independently re-checked since?
- 3.Why have complaint investigations been so frequent compared to routine inspections, and what is the community doing to reduce the volume of complaints?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197609496
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 23
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 10
- Substantiated allegations
- 10
Available reports · 35
Facility evaluation
Apr 10, 2026
Facility evaluation
Apr 8, 2026
Complaint investigation
Apr 1, 2026
Complaint investigation
Apr 1, 2026
Complaint investigation
Mar 6, 2026
1–5 of 35 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,295 / mo
- 1-Bedroom
- $4,295 / mo
- Studios
- $5,000 / mo
Independent LivingStarting at$4,995 / mo
- 1-Bedroom
- $4,995 / mo
- Studios
- $5,000 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Cognitive learning center
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Restaurant-style dining
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
5.0Average RatingAveraged from 45 reviews published on other websites
AI review summary
Most families praise the caring, friendly staff and strong dining and activities, but a minority report serious billing disputes and understaffing that families should investigate closely before signing.
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- Staff & care — Reviewers overwhelmingly describe the staff as warm, attentive, compassionate, and quick to help with daily needs and transitions.
- Dining — Meals are frequently called delicious and well-prepared, with residents highlighting variety, homemade taste, and attentive chefs who check in personally.
- Activities — Many residents enjoy a full activity calendar including art classes, karaoke, happy hours, outings to casinos and shopping, and music and dancing.
- Cleanliness & maintenance — The community is repeatedly described as clean, bright, and well-kept, with several reviewers naming cleanliness as a top priority met by the staff.
- Atmosphere & grounds — Families often note a warm, family-like, non-institutional feel where residents and staff form close, lasting relationships.
- Financial transparency — Multiple reviewers describe being billed for care services that were promised but not delivered, along with confusing or inaccurate ledgers, so families should clarify exactly what extra care costs cover in writing.
- Staffing levels — Several reviews mention periods of understaffing, high staff turnover, or being short one caregiver for the entire building, so ask about current staffing ratios and turnover rates.
- Communication — A few families felt concerns and specific care instructions were not consistently relayed between staff, so ask how care plans are documented and communicated across shifts.
- Activities — Some reviewers felt activity offerings could be more varied or engaging, so it is worth reviewing a current activities calendar during a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
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Around the neighborhood
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