Encino Gardens

Encino Gardens has accumulated a concerning compliance record during its seven years of operation, with 3 serious violations affecting resident safety or care (Type A citations) and 7 administrative or non-serious findings (Type B citations). The state has conducted 8 complaint investigations alongside 5 routine inspections, indicating a pattern of regulatory attention beyond standard oversight cycles. Of the allegations investigated, 6 were substantiated while 12 were unsubstantiated, meaning roughly one-third of complaints resulted in confirmed violations. The recent record shows continued issues rather than improvement, with 1 Type A citation and 6 Type B citations occurring in complaint investigations over the past three years, along with 5 substantiated allegations in that same period. Families should ask the community which categories of allegations were substantiated, what specific corrective actions were taken and verified, and how the facility has addressed the pattern of complaints that led to multiple investigations. While this is a small 6-bed facility where some regulatory activity is not uncommon, the combination of serious violations and substantiated complaints warrants careful discussion about resident care plans and medication management protocols during any visit.