Emeryville, California

1440 by the Bay

Assisted Living · Memory Care

1440 40th Street, Emeryville, CA 94608

1440 By the Bay is a senior living community in Emeryville, California offering Assisted Living and SHINE® Memory Care.

Licensed capacity
175 residents

Maximum licensed size, not current occupancy.

Licensed since
November 2019

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #19200874Last checked June 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
4

AI summary

Over 6.8 years of operation, 1440 by the Bay has accumulated 1 Type A finding (the state's most severe citation class, tied to resident safety or care) and 6 Type B administrative findings, with a heavy volume of complaint investigations relative to routine inspections.

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  • Track record — The community has 1 lifetime Type A finding and 6 Type B (administrative) findings across nearly seven years, with the Type A finding occurring outside the most recent three-year window.
  • Recent 3 years — The past three years show no Type A citations but 5 Type B citations and 5 substantiated allegations, indicating administrative and complaint-related issues have continued even as the more severe finding sits further in the past.
  • Complaints — Complaint investigations (16 lifetime, 9 in the past three years) far outnumber routine inspections (4 lifetime, 3 recent), and roughly 15% of investigated allegations were substantiated, with the remainder unsubstantiated rather than unfounded.
  • Operating tenure — Licensed since late 2019, the community has nearly seven years of operating history, giving a reasonably solid base of inspection and complaint cycles to judge the pattern rather than a single snapshot.
Ask the community
  1. 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
  2. 2.What specifically led to the Type A finding, and what changes were made afterward to prevent recurrence?
  3. 3.Given the high volume of complaint investigations relative to routine inspections, what are the most common sources of complaints here and how are they being addressed?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #19200874
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
16
Type A citations · most severe class
1
Type B citations · administrative
6
Substantiated allegations
5

Available reports · 22

  • Complaint investigation

    Feb 10, 2026

    PDF
  • Facility evaluation

    Oct 6, 2025

    PDF
  • Complaint investigation

    May 20, 2025

    PDF
  • Complaint investigation

    May 13, 2025

    PDF
  • Complaint investigation

    Mar 24, 2025

    PDF

1–5 of 22 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$4,500 / mo
Studios
$4,500 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Diabetes / insulin management
  • Incontinence care
  • Non-ambulatory care
  • Activities of daily living (ADL) assistance
  • Bathing & dressing assistance
  • Wheelchair accessible
  • Mobility assistance

Specialized Care

4 services
  • Hospice agency partnership
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

20 features
  • Furnished units
  • Emergency call system
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Spa services
  • Beauty salon / Barber
  • Fireplace / Common fireplace
  • Game room / Billiards
  • Piano / Music room
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Fitness center / Gym
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Pet Friendly

Outdoor Spaces

6 features
  • Walking paths
  • Garden / Courtyard
  • Patio seating areas
  • Outdoor common space
  • BBQ / Grill area
  • Raised garden beds

Dining Options

7 features
  • Room service
  • All-day / Flexible meal times
  • Accommodates special diets
  • Restaurant-style dining
  • Professional chef
  • Vegetarian/Vegan Options
  • International cuisine

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

2 features
  • Family support services
  • Guest meals available

Community Services

2 features
  • Move-in coordination
  • Concierge services

Reviews

Online reputation

4.5

Averaged from 97 reviews published on other websites

AI review summary

Most families describe an attentive, upscale community with strong dining and activities, but a handful of serious safety and care-transition lapses warrant direct questions before committing.

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What reviewers praise
  • Staff & care — Reviewers repeatedly praise friendly, attentive staff and specific caregivers by name for going out of their way to support residents, including in memory care.
  • Atmosphere & grounds — The building is consistently described as clean, bright, modern and more like a boutique hotel than a typical care facility.
  • Dining — Most reviews highlight fresh, varied, chef-prepared meals with daily specials, though a few note inconsistency in food quality over time.
  • Activities — Families frequently mention a robust activity calendar, from exercise classes to cultural events and special community celebrations, that helps residents stay engaged.
  • Daily life & dignity — Several reviewers note that residents feel more independent, social, and less anxious after moving in, with staff encouraging autonomy while offering help as needed.
Worth asking about
  • Staff & care — A few reviews describe serious lapses, including delayed emergency response and medication errors, so families should ask about staffing ratios and emergency protocols for higher-acuity residents.
  • Communication — Some reviewers cite inconsistent communication during transitions, illness, or leadership changes, making it worth asking how the community keeps families informed in real time.
  • Value & pricing — Multiple reviews note the community is expensive, so families should clarify how costs scale as care needs increase.
  • Cleanliness & maintenance — One long-term resident reported inconsistent weekly housekeeping despite paying for it, so it's worth confirming how service consistency is monitored.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Languages spoken

Languages spoken

EnglishSpanishChineseCantoneseMandarinFarsi (Persian)Tagalog (Filipino)

Around the neighborhood

See what's nearby 1440 by the Bay, including hospitals, pharmacies, and groceries.

Senior Places is not affiliated with, endorsed by, or operated by 1440 by the Bay. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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