Elk Grove, California
The Gardens At Laguna Springs
Memory Care
9750 Laguna Springs Drive, Elk Grove, CA 95757
The Gardens At Laguna Springs in Elk Grove, California provides memory care services in a community with 70 licensed beds.
- Licensed capacity
- 70 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 1
AI summary
Over 5.6 years of licensed operation, The Gardens At Laguna Springs has accumulated 13 Type A findings (the state's most severe citation class, tied to resident safety or care) and 9 Type B administrative findings, though only 1 Type A citation and 1 substantiated allegation fall within the past three years.
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- Track record — The lifetime count of 13 Type A and 9 Type B citations across a community of this size represents a substantial history of findings that families should understand before drawing conclusions from the raw totals alone.
- Recent 3 years — The recent slice shows a markedly different picture: just 1 Type A citation and 0 Type B citations across 6 inspections and 6 complaint investigations in the past three years, suggesting the bulk of the lifetime total predates this more recent stretch.
- Complaints — 27 complaint investigations against only 5 routine inspections over the full licensed period is a heavy complaint volume, and with 14 of 46 investigated allegations substantiated (about 25%), this is a pattern worth asking about directly.
- Operating tenure — At 5.6 years licensed, there has been enough time and enough inspection cycles (11 total dated visits) to give real signal, so the concentration of findings earlier in the record versus the recent improvement is a meaningful trajectory to weigh.
- 1.Can you walk through what the Type A findings from 2021 through 2023 involved and what corrective actions were verified by the state?
- 2.Which categories of allegations were substantiated among the 14 confirmed cases, and what changes were made in response?
- 3.What has changed operationally in the past two to three years that corresponds with the drop in citations and complaint substantiations?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #342700886
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 27
- Type A citations · most severe class
- 13
- Type B citations · administrative
- 9
- Substantiated allegations
- 14
Available reports · 32
Facility evaluation
Dec 23, 2025
Facility evaluation
Oct 21, 2025
Complaint investigation
May 6, 2025
Facility evaluation
Dec 6, 2024
Complaint investigation
Sep 16, 2024
1–5 of 32 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$5,600 / mo
- Shared Rooms
- $5,600 / mo
- Private Rooms
- $6,100 / mo
Care & support
Daily Care Services
10 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- 24-hour nursing
- Bathing & dressing assistance
- Mobility assistance
- Wheelchair accessible
- Diabetes / insulin management
Specialized Care
6 services
- Parkinson's program
- Behavioral support
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Air conditioning
- Wi-Fi / Internet
- Fireplace / Common fireplace
- Piano / Music room
- Movie theater / Media room
- Art studio / Craft room
- Library / Reading room
- Beauty salon / Barber
- Swimming pool / Hot tub
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
- Spa services
Outdoor Spaces
6 features
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- Walking paths
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.7Average RatingAveraged from 54 reviews published on other websites
AI review summary
Families overwhelmingly praise the compassionate, specialized memory care and beautiful facility, though a few sharply negative reviews and recurring staff turnover are worth asking about directly.
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- Staff & care — Reviewers consistently describe staff as kind, patient, and genuinely attentive, with many noting compassionate care through hospice and end-of-life stages.
- Dining — Chef-prepared meals are frequently highlighted as a standout, with multiple families noting the food exceeded expectations compared to other communities.
- Atmosphere & grounds — Visitors and families repeatedly comment on the clean, beautiful, and welcoming atmosphere, often saying it exceeded their expectations on first tour.
- Communication — Several reviews praise responsive communication with families and thoughtful, low-pressure move-in support from staff like admissions and resident services directors.
- Activities — Activities are noted as well-suited to memory care needs, with dementia-friendly programming and memorabilia displays designed to engage residents meaningfully.
- Staff & care — Multiple reviews mention frequent turnover in management and memory care leadership, so families should ask how the community ensures continuity of care despite staffing changes.
- Daily life & dignity — A small number of reviews describe serious lapses like unsafe or unsanitary conditions, so it's worth asking directly about staffing ratios and monitoring practices, especially on weekends.
- Activities — At least one reviewer felt activities and music programming were lacking in variety, so families may want to see a current activities calendar during a tour.
- Value & pricing — The community is described as expensive, so families should clarify how costs change as care needs increase and what is covered under long-term care insurance or hospice.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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