Elk Grove, California

Helping Hands Care Home

Assisted Living · Residential Care

8685 Elk Way, Elk Grove, CA 95624

Helping Hands Care Home is a small residential care community in Elk Grove, California, serving six residents with assisted living and residential care services.

Licensed capacity
6 residents

Maximum licensed size, not current occupancy.

Licensed since
August 2024

License history may include previous operators.

State inspections

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License #342701323Last checked June 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
3
Complaints with substantiated allegations
1

AI summary

Helping Hands Care Home has accumulated 11 Type A findings (the state's most severe citation class, tied to resident safety or care) and 3 Type B findings (administrative, paperwork-level) since it was licensed less than two years ago, with 3 of the Type A findings and the sole substantiated allegation falling within…

Read Full Summary

the past three years.

  • Track record — Across a very short licensed history, this six-bed home has already accrued 11 Type A and 3 Type B citations, a volume that stands out even before accounting for how new the license is.
  • Recent 3 years — Of the lifetime Type A total, 3 were issued from complaint-driven visits within the past three years, meaning the bulk of the severe findings are concentrated in the home's brief operating window rather than resolved history.
  • Operating tenure — Licensed since August 2024, the home has only about 1.9 years of history and just 5 dated inspection visits plus 1 complaint investigation on record, so this pattern is based on a limited but concentrated set of visits.
  • Complaints — One of two lifetime allegations was substantiated, a 50% substantiation rate, and the most recent complaint visit (December 2025) also produced a substantiated finding along with new Type A and Type B citations.
Ask the community
  1. 1.Can you walk through what the Type A citations from the recent complaint-driven visits were specifically about, and what corrective actions were taken?
  2. 2.What changes has the home made since the December 2025 complaint investigation to address the substantiated allegation?
  3. 3.Given the small number of beds, how does staffing and oversight work day-to-day, and has that changed since these findings were issued?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #342701323
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
1
Complaint investigation visits
2
Type A citations · most severe class
11
Type B citations · administrative
3
Substantiated allegations
1

Available reports · 6

  • Complaint investigation

    Dec 24, 2025

    PDF
  • Facility evaluation

    Sep 10, 2025

    PDF
  • Facility evaluation

    Jul 30, 2025

    PDF
  • Facility evaluation

    Jul 30, 2025

    PDF
  • Facility evaluation

    Aug 20, 2024

    PDF

1–5 of 6 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$3,900 / mo
Shared Rooms
$3,900 / mo
Private Rooms
$4,900 / mo

Care & support

Daily Care Services

7 services
  • Medication management
  • Bathing & dressing assistance
  • 24-hour supervision
  • Activities of daily living (ADL) assistance
  • Mobility assistance
  • Non-ambulatory care
  • Wheelchair accessible

Daily life & programs

Spaces & services

Amenities

4 features
  • Furnished units
  • Emergency call system
  • Housekeeping Included
  • Laundry service / Dry cleaning

Dining Options

1 feature
  • Accommodates special diets

Community Services

1 feature
  • Move-in coordination

Reviews

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Languages spoken

Languages spoken

English

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Helping Hands Care Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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