El Dorado Hills, California
Oakmont Of El Dorado Hills
Assisted Living · Memory Care · Independent Living
2020 Town Center West Way, El Dorado Hills, CA 95762
Oakmont of El Dorado Hills in El Dorado Hills, California offers independent living, assisted living, and memory care across a larger community with 129 licensed beds.
- Licensed capacity
- 129 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 1
AI summary
Oakmont Of El Dorado Hills shows 2 Type A findings — the state's most severe citation class, tied to resident safety or care — both occurring within the past three years, after a licensed period that began in 2020 with no lifetime Type B administrative citations.
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- Recent 3 years — Both Type A citations on record were issued within the past three years, tied to a wave of complaint investigations rather than the routine inspection cycle, so this is a current pattern to ask about rather than an old, resolved issue.
- Complaints — The community logged 31 complaint investigations in the past three years against only 3 routine inspections in that window, a volume that stands out for a 129-bed community and is worth understanding directly.
- Substantiation rate — Of the 115 lifetime allegations investigated, 12 were substantiated — about 10% — while the large majority were unfounded, indicating most complaints did not hold up but a meaningful minority did.
- Track record — Across 6 years of licensed operation the community has never received a Type B administrative citation, and no Type A findings appeared before the recent cluster, suggesting the concerns are recent rather than longstanding.
- 1.What specific concerns led to the 2 Type A citations issued in the past three years, and what corrective actions were taken and verified by the state?
- 2.Given 31 complaint investigations in three years, what were the most common categories of complaints, and how does the community track and respond to them?
- 3.Of the 12 substantiated allegations over the licensed period, which categories were involved and what changes were made as a result?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #092700750
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 6
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 54
Facility evaluation
Aug 12, 2026
Complaint investigation
Jul 16, 2026
Complaint investigation
Jul 13, 2026
Facility evaluation
Jun 23, 2026
Complaint investigation
Apr 27, 2026
1–5 of 54 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$7,495 / mo
- Studios
- $7,495 / mo
- 1-Bedroom
- $8,095 / mo
- 2-Bedroom
- $10,695 / mo
Independent LivingStarting at$7,495 / mo
- Studios
- $7,495 / mo
- 1-Bedroom
- $8,095 / mo
- 2-Bedroom
- $10,695 / mo
Memory CareStarting at$5,395 / mo
- Shared Rooms
- $5,395 / mo
- Private Rooms
- $6,995 / mo
- Studios
- $7,695 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Wheelchair accessible
- Bathing & dressing assistance
Specialized Care
2 services
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Beauty salon / Barber
- On-site market / Store
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Spa services
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
7 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- Putting green / Golf
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Accommodates special diets
- Vegetarian/Vegan Options
- Restaurant-style dining
- International cuisine
- Professional chef
- All-day / Flexible meal times
- Room service
- Locally-inspired cuisine
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.4Average RatingAveraged from 54 reviews published on other websites
AI review summary
Oakmont offers a beautiful campus and genuinely warm staff, but families should carefully verify billing practices and how care-level costs escalate before signing.
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- Atmosphere & grounds — Reviewers repeatedly describe the community as immaculate, fancy, and calming, with an inviting courtyard and beautifully maintained grounds.
- Staff & care — Many families praise nurses, aides, and caregivers as attentive, compassionate, and professional, with several noting real progress in residents' mobility and wellbeing.
- Activities — An enthusiastic activities director and offerings like art shows, wellness classes, and music are frequently highlighted as a strong draw.
- Dining — Several reviewers enjoyed the food and menu variety, though others found quality inconsistent over time.
- Financial transparency — Multiple families describe surprise fee increases, billing errors, and unclear communication about how care-level costs are determined, so get all charges in writing upfront.
- Communication — A recurring theme is difficulty reaching leadership promptly and inconsistent follow-through between departments, especially during moves, reassessments, or emergencies.
- Staff & care — Some reviewers mention staff turnover and slow response times for higher-acuity needs, so ask about staffing ratios and call-button response during evenings and weekends.
- Cleanliness & maintenance — While most call the facility spotless, one recent reviewer noted hygiene lapses in shared spaces worth confirming on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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