El Cajon, California
Lo-Har Senior Living
Memory Care
768 Dorothy Street, El Cajon, CA 92019
Lo-Har Senior Living in El Cajon provides memory care in a 68-bed community.
- Licensed capacity
- 68 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 13
AI summary
Lo-Har Senior Living's record shows 5 Type A findings (the state's most severe citation class, tied to resident safety or care) and 31 Type B administrative findings across nearly 7 years of operation, with 4 of the Type A findings and the bulk of complaint activity concentrated in the past three years.
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- Track record — Over 6.9 years of licensure the community has accumulated 5 Type A and 31 Type B citations alongside 23 substantiated allegations, a volume that stands out for a single memory care community of this size.
- Recent 3 years — Nearly all of the lifetime Type A findings (4 of 5) and substantiated allegations (20 of 23) fall within the most recent three-year window, meaning the concerning activity is recent and ongoing rather than an old, resolved chapter.
- Complaints — Complaint investigations (67 total, 46 in the past three years) dramatically outnumber routine inspections (5 lifetime, 18 recent), indicating the record here is driven far more by families and staff raising concerns than by scheduled state reviews.
- Severity — About 17% of investigated allegations were substantiated overall, but in the recent period alone 20 allegations were substantiated against 46 investigations, a notably higher recent substantiation share worth discussing directly with the community.
- 1.Which specific incidents led to the 4 Type A citations issued in the past three years, and what corrective actions were verified by the state?
- 2.Can the community walk through what changed operationally after the cluster of substantiated allegations in 2023-2025?
- 3.What is the current staffing and training plan for memory care residents, and how has it changed in response to these findings?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #374604171
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 67
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 31
- Substantiated allegations
- 23
Available reports · 87
Complaint investigation
Apr 23, 2026
Facility evaluation
Feb 23, 2026
Complaint investigation
Jan 6, 2026
Complaint investigation
Dec 18, 2025
Facility evaluation
Oct 17, 2025
1–5 of 87 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$5,400 / mo
- Shared Rooms
- $5,400 / mo
- Private Rooms
- $6,900 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.6Average RatingAveraged from 20 reviews published on other websites
AI review summary
Families consistently praise Lo-Har's compassionate, communicative staff and leadership, making it a strong choice, though prospective residents should verify care-level pricing and daily routines on a tour.
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- Staff & care — Reviewers repeatedly describe staff and leadership, from executive directors to med techs and maintenance, as warm, attentive, and genuinely attached to residents.
- Communication — Families highlight proactive, detailed updates from directors like Yolanda and Jonathan, especially during difficult transitions like hospice care.
- Daily life & dignity — Residents are described as comfortable and well cared for, with staff keeping families informed about good and bad days alike.
- Atmosphere & grounds — Multiple reviewers note a supportive, familiar environment that allowed a resident to pass peacefully surrounded by caring staff.
- Value & pricing — Reviews don't detail costs or how fees change as care needs increase, so families should confirm pricing tiers and financial assistance options on a tour.
- Dining — While a kitchen staff member is mentioned by name, reviews don't describe the actual dining experience or menu variety, worth asking about directly.
- Activities — An activities director is mentioned, but specifics on the range and frequency of programs aren't covered, so families should ask to see a sample activity calendar.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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