El Cajon, California
Casa El Cajon
Assisted Living · Residential Care
306 Shady Lane, El Cajon, CA 92021
Casa El Cajon in El Cajon provides assisted living and residential care services.
- Licensed capacity
- 99 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 1991
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Casa El Cajon has never had a Type A citation across more than 35 years of operation, with only 5 administrative (Type B) findings on record and a clean recent three-year stretch across 9 inspections and 12 complaint investigations.
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- Track record — Over 35.5 years of licensed operation, the community has accumulated zero Type A citations, the most severe class covering resident safety and care, and just 5 Type B citations, which are administrative findings like paperwork or posting gaps.
- Recent 3 years — The past three years show 9 inspections and 12 complaint investigations with no Type A or Type B citations and no substantiated allegations, indicating a steady and active oversight history with no emerging concerns.
- Complaints — Complaint investigations (18 lifetime) outnumber routine inspections (4 lifetime), which is common for a 99-bed community of this size, and only 1 of the 27-plus allegations reviewed was substantiated, a substantiation rate of roughly 3%.
- Operating tenure — More than three and a half decades of continuous licensure gives this record strong depth of signal; a clean history over that many inspection and complaint cycles is meaningfully more reassuring than a short track record would be.
Source: California Department of Social Services (CDSS)
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- License number
- License #370804788
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 18
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 5
- Substantiated allegations
- 1
Available reports · 31
Complaint investigation
Apr 28, 2026
Complaint investigation
Apr 9, 2026
Complaint investigation
Mar 26, 2026
Facility evaluation
Dec 8, 2025
Complaint investigation
Dec 8, 2025
1–5 of 31 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
3.8Average RatingAveraged from 8 reviews published on other websites
AI review summary
Families generally describe caring, hardworking staff and a clean, friendly environment, though one serious complaint about balcony safety and ventilation deserves direct follow-up.
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- Staff & care — Reviewers repeatedly describe staff, including one named Becky, as kind, friendly, and dedicated to residents' wellbeing.
- Atmosphere & grounds — Families mention that residents form genuine friendships and feel cared for in a warm, welcoming environment.
- Cleanliness & maintenance — One reviewer specifically praised the community as really clean with everything residents need available.
- Dining — A family member noted her sister eats well and remains healthy, suggesting food quality is generally acceptable.
- Cleanliness & maintenance — One review raises a specific and serious complaint about an unfixed balcony and poor ventilation, which families should ask about directly.
- Staff & care — A reviewer notes that staff pay is low, so families may want to ask about staff retention and turnover.
- Financial transparency — Reviews don't address pricing structure or how costs change with higher care needs, so this is worth confirming on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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