Dublin, California
Helping Hands
Assisted Living · Residential Care
8552 Briarwood Lane, Dublin, CA 94568
Helping Hands in Dublin, CA is an intimate six-bed home offering assisted living and residential care services.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2022
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Helping Hands has recorded 2 Type A findings (the most severe citation class, involving resident safety or care) and 6 Type B findings (administrative issues like paperwork or posting) over its 4.3 years of licensed operation, with one substantiated allegation.
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- Track record — Across just over four years of operation, this 6-bed home has accumulated 2 Type A and 6 Type B findings, a notable count for a small community of this size.
- Recent 3 years — The three most recent inspections, covering 2024 through 2026, show zero Type A or Type B citations from complaint visits, suggesting the findings are concentrated earlier in the licensed period rather than ongoing.
- Complaints — One complaint investigation has been filed, and the single allegation investigated was substantiated, meaning the concern raised was confirmed by the state.
- Operating tenure — With 4.3 years of licensed history, there is a moderate but not extensive track record to draw on, and the clean recent inspections are a meaningful positive signal within that window.
- 1.Can you walk through what the 2 Type A findings involved and what corrective actions were taken?
- 2.What was the substantiated allegation from the 2024 complaint investigation, and how was it resolved?
- 3.Have staffing, training, or care-plan procedures changed since the earlier citations to prevent recurrence?
Source: California Department of Social Services (CDSS)
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- License number
- License #19201132
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 1
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 6
- Substantiated allegations
- 1
Available reports · 8
Facility evaluation
Apr 1, 2026
Facility evaluation
Mar 11, 2025
Facility evaluation
Apr 18, 2024
Complaint investigation
Feb 29, 2024
Facility evaluation
Mar 24, 2022
1–5 of 8 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,000 / mo
- Private Rooms
- $6,000 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
11 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Private bathroom
- Activity room
- Fireplace / Common fireplace
- Game room / Billiards
- Art studio / Craft room
- Movie theater / Media room
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
Dining Options
5 features
- Kosher meals available
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
2.9Average RatingAveraged from 10 reviews published on other websites
AI review summary
Under current owner Antonia, Helping Hands earns strong praise for attentive, compassionate care, but older reviews cite serious management and billing issues worth clarifying before move-in.
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- Staff & care — Recent reviews consistently praise Antonia and her caregivers for patient, attentive, and compassionate care, especially with dementia and hospice residents.
- Atmosphere & grounds — Families describe the home as clean, spacious, and welcoming, with a genuine home-like feel rather than an institutional one.
- Communication — Antonia is repeatedly noted for clear, caring communication and flexibility with family visiting needs.
- Daily life & dignity — Residents are described as noticeably happier and more comfortable, with staff going above and beyond for high-maintenance care needs.
- Ownership & management history — Older reviews describe a combative environment and poor management under previous caretakers, so families should confirm current ownership and staff continuity.
- Financial transparency — A separate and unrelated complaint alleges fraudulent insurance billing, so families should verify billing practices and request itemized cost documentation.
- Dining — One older review disputes claims of homemade meals, so it's worth asking about current menu planning and food sourcing.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Helping Hands. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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