Dublin, California
Emerald Home Care
Assisted Living · Residential Care
7314 Emerald Avenue, Dublin, CA 94568
Emerald Care Home is a small, family-owned residential care home in Dublin, CA offering assisted living, memory care, hospice, and respite care in a converted single-family residence with six private rooms.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- May 2005
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Emerald Home Care shows 3 Type A findings (the state's most severe citation class, tied to resident safety or care) across more than 21 years of operation, with none in the past three years of dated visits.
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- Track record — Over 21-plus years of licensure, this small 6-bed home has accumulated 3 Type A and 5 Type B (administrative, paperwork or procedural) citations, a modest total for a home operating for two decades.
- Recent 3 years — All 4 inspections and the 1 complaint investigation conducted in the past three years came back clean, with zero Type A or Type B citations and zero substantiated allegations, showing a stronger recent trajectory than the lifetime total alone suggests.
- Complaints — Of the 9 unsubstantiated and 1 substantiated allegations investigated over the home's history, only about 10% were substantiated, and that one substantiated case falls outside the recent clean window.
- Operating tenure — More than 21 years of continuous licensure gives this record real weight; a small home of this size typically sees fewer inspection cycles, so the consistency of recent clean visits is meaningful context.
Source: California Department of Social Services (CDSS)
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- License number
- License #15601128
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 3
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 5
- Substantiated allegations
- 1
Available reports · 8
Facility evaluation
Apr 24, 2026
Complaint investigation
May 13, 2025
Facility evaluation
May 13, 2025
Facility evaluation
Apr 2, 2025
Facility evaluation
May 21, 2024
1–5 of 8 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,800 / mo
- Shared Rooms
- $4,800 / mo
- Private Rooms
- $6,050 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
10 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
- Private bathroom
- Beauty salon / Barber
- Fireplace / Common fireplace
- Cable TV
- Wi-Fi / Internet
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
5 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.5Average RatingAveraged from 12 reviews published on other websites
AI review summary
Most families report excellent, attentive care and a clean, home-like setting, but a minority describe serious billing disputes and inconsistent care quality worth investigating closely.
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- Staff & care — Many reviewers describe staff and owners as caring, attentive, and going out of their way to engage residents, with one noting years of care without a single bed sore.
- Cleanliness & maintenance — Multiple families call it the cleanest, most orderly home they toured, comparing it favorably to other facilities.
- Dining — Reviewers frequently praise the food as good or excellent, with meals and desserts made on the premises.
- Atmosphere & grounds — Families describe a warm, home-like environment where residents feel comfortable and become more themselves after moving in.
- Financial transparency — Some reviewers report surprise charges, steep rate increases during illness, and disputes over refunds, so families should ask for a clear written explanation of how daily rates can change with care needs.
- Staff & care — One review describes poor communication from a supervising staff member and reluctance to administer medications, so it's worth confirming staffing qualifications and medication protocols directly.
- Communication — A serious complaint describes a rapid health decline and death with limited clarity on care decisions, so families should ask how the home coordinates with hospice and handles medical emergencies.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Emerald Home Care. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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