Downey, California
The Villa
Assisted Living · Residential Care · Memory Care
12565 Downey Avenue, Downey, CA 90241
The Villa is a 15-bed residential care facility for the elderly in Downey, California, offering assisted living, residential care, and memory care support.
- Licensed capacity
- 15 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2005
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
The Villa has operated for more than 21 years with 3 Type A findings (the state's most severe citation class, tied to resident safety or care) in its lifetime record, but none in the past three years, during which all inspections and its complaint investigation turned up clean.
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- Track record — Across more than two decades of licensure, The Villa accumulated 3 Type A findings and 9 Type B findings (administrative issues like paperwork or posting gaps), alongside 14 investigated allegations, none of which were substantiated.
- Recent 3 years — The last three years show a clean trajectory: 3 inspections and 1 complaint investigation produced no Type A or Type B citations and no substantiated allegations, suggesting the earlier findings are not part of an ongoing pattern.
- Operating tenure — With over 21 years of continuous operation and five lifetime inspections, there is a substantial track record to evaluate, and the recent clean stretch adds confidence beyond just a snapshot.
- Complaints — Four complaint investigations over the licensed period generated 14 allegations, none substantiated, indicating that concerns raised were looked into but not confirmed.
Source: California Department of Social Services (CDSS)
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- License number
- License #198204587
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 9
- Substantiated allegations
- 0
Available reports · 9
Facility evaluation
Feb 10, 2026
Complaint investigation
May 15, 2025
Facility evaluation
Feb 18, 2025
Facility evaluation
Mar 6, 2024
Complaint investigation
Aug 4, 2023
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $4,730 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
7 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
- Activity room
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.8Average RatingAveraged from 10 reviews published on other websites
AI review summary
Families and partner clinicians consistently praise the small, intimate setting and attentive, responsive staff, though a few note the facility can feel outdated despite recent renovations.
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- Staff & care — Reviewers repeatedly highlight caring, responsive staff members like Corrine, David, and Isaac who know residents individually and answer calls promptly.
- Atmosphere & grounds — The small size, capped around 15 residents, creates a family-like, one-to-one environment that many say feels close to home.
- Communication — Families and hospice partners describe being kept informed and involved in care plans, with texts and calls consistently answered.
- Daily life & dignity — Private rooms, private bathrooms, and requested same-gender caregivers show attentiveness to individual comfort and preferences.
- Cleanliness & maintenance — A couple of reviews describe the facility as outdated or rundown, though a more recent review mentions renovations, so families should confirm the current state of updates.
- Value & pricing — Reviews don't detail costs or how fees might change with higher care needs, so this is worth clarifying on a tour.
- Dining — Only one review briefly mentions food variety, so families should ask to see sample menus and understand how dietary needs are handled.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by The Villa. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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