Excellence Board and Care

Excellence Board and Care has a mixed compliance record over its 2.4 years of operation, with early serious violations that have not recurred in recent inspections. The community received 6 Type A citations (serious violations affecting resident safety or care) and 15 Type B citations (administrative or non-serious findings) across its two routine inspections, indicating significant initial compliance challenges with areas like resident care plans and medication management. However, the recent trajectory shows marked improvement — no Type A citations have been issued in the past three years, and the most recent complaint investigation in March 2026 resulted in no citations at all. The substantiation rate for complaints has been favorable, with none of the 5 investigated allegations being substantiated by state regulators. Given the facility's small 6-bed capacity and limited operating history since licensing in January 2024, families should ask the community directly about what specific corrective actions were implemented after the early violations and how they've maintained the cleaner recent record. The improvement pattern suggests the facility has addressed its initial compliance issues, though the short operating period means fewer inspection cycles limit how much can be inferred about long-term consistency.