Diamond Bar, California
Banner Ridge Country Home
Assisted Living · Residential Care · Memory Care
1006 Banner Ridge Road, Diamond Bar, CA 91765
Banner Ridge Country Home is a licensed residential care facility for the elderly (RCFE), also known as a board and care home, located in a residential neighborhood in Diamond Bar, CA.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2006
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Banner Ridge Country Home has never received a Type A citation across more than 20 years of operation, with only 2 administrative Type B findings on record and no substantiated allegations.
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- Track record — Across more than two decades of licensure, the home has accumulated just 2 administrative Type B findings (paperwork, posting, or minor procedure gaps) and zero of the most severe Type A citations, which relate to resident safety or care.
- Operating tenure — More than 20 years of continuous operation with a consistently clean severity record gives strong confidence in the pattern rather than a short or thin history.
- Complaints — Both complaint investigations filed over the years, including one in the past three years, were closed as unsubstantiated, meaning no allegation against the home has been confirmed.
- Severity — With zero Type A findings and no substantiated allegations across the recent and lifetime record, the inspection history reflects consistent attention to life safety, medication management, and resident care standards during routine visits.
Source: California Department of Social Services (CDSS)
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- License number
- License #197606472
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 2
- Substantiated allegations
- 0
Available reports · 8
Facility evaluation
Feb 10, 2026
Complaint investigation
Apr 25, 2025
Facility evaluation
Dec 6, 2024
Facility evaluation
Jan 19, 2024
Facility evaluation
Jan 12, 2024
1–5 of 8 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,000 / mo
- Shared Rooms
- $4,000 / mo
- Private Rooms
- $5,000 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
5 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
1.3Average RatingAveraged from 8 reviews published on other websites
AI review summary
Multiple reviewers describe unprofessional, inattentive staff and restricted family access, making this a community to scrutinize closely before placing a loved one.
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- Atmosphere & grounds — One visitor noted the facility itself looked nice during a tour, even though the family ultimately chose a location closer to home.
- Staff & care — Several reviewers report staff chatting, watching shows, or playing games instead of attending to residents, and question whether 24/7 care promises are actually kept.
- Communication — Families describe difficulty reaching or visiting residents, with reports that only the POA is allowed access and other visitors are turned away; ask how visitation and family updates are handled.
- Daily life & dignity — One reviewer described conditions as feeling restrictive, comparing the experience to a prison, which is worth asking about directly regarding daily routines and resident freedom.
- Financial transparency — A reviewer claimed promised services and room changes were not delivered after move-in, so families should get all care commitments and fee structures in writing beforehand.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Banner Ridge Country Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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