Serving Hands

Serving Hands has operated for nearly 10 years with a mixed compliance record that shows notable improvement in recent years. Over the entire licensed period, the community received 4 Type A citations, which are serious violations affecting resident safety or care, along with 5 Type B citations for administrative or non-serious findings. However, the recent trajectory is encouraging — no Type A citations have occurred in the past three years, suggesting stronger adherence to safety protocols and resident care standards. The most recent inspections in 2024 and 2025 found the facility in compliance with key areas like medication management and staff training requirements. For a small 6-bed home, the earlier citation pattern was concerning, but the clean recent record across multiple inspection cycles indicates the community has addressed previous deficiencies and maintained consistent operations.