Good Shepherd of Danville

Good Shepherd of Danville has accumulated significant compliance concerns during its 2.6 years of operation, with 10 serious violations affecting resident safety or care (Type A citations) and 18 administrative or non-serious findings (Type B citations) across just 2 routine inspections and 6 complaint investigations. The facility has faced 9 substantiated allegations, meaning roughly two-thirds of investigated complaints were verified by state regulators — an unusually high substantiation rate that suggests systemic issues requiring immediate family attention. The pattern of complaint investigations significantly outnumbering routine inspections indicates ongoing resident or family concerns that have prompted state follow-up visits. Families should ask the community which specific categories of allegations were substantiated, what corrective actions were taken and verified by the state, and how they are preventing similar issues going forward. Given the facility's small 6-bed capacity and short operating history since licensing in late 2023, this volume of findings across areas like resident care plans and medication management is concerning and warrants careful scrutiny during any visit or placement discussion.