Daly City, California
Mission Villa Senior Living
Memory Care · Assisted Living
995 East Market Street, Daly City, CA 94014
Mission Villa Senior Living in Daly City, California provides Memory Care and Respite Care for seniors with Alzheimer's or dementia.
- Licensed capacity
- 60 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 11
- Complaints with substantiated allegations
- 6
AI summary
Mission Villa Senior Living has accumulated 6 lifetime Type A findings — the state's most severe citation class, tied to resident safety or care — with 11 Type A findings appearing in the past three years alone across 7 complaint investigations, a pattern worth discussing directly with the community.
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- Track record — Over 7.1 years of licensure, the community has drawn 6 Type A citations lifetime with zero Type B administrative findings, meaning the issues identified have consistently been on the more serious end rather than paperwork or procedural gaps.
- Recent 3 years — The past three years show 11 Type A citations arising from 7 complaint investigations, indicating the concerning findings are concentrated recently rather than spread evenly across the operating period.
- Complaints — Complaint investigations (7 recent) now outpace routine inspections (3 recent) in this window, and of the allegations investigated lifetime, 10 were substantiated against 32 unsubstantiated and 4 unfounded — a substantiation rate of roughly 22%.
- Severity — With all 10 substantiated allegations and all 11 recent Type A findings falling within the last three years, this looks like an active pattern rather than a historical one, so current practices and follow-through deserve direct attention.
- 1.Which specific categories of allegations were substantiated in the recent investigations, and what corrective actions were taken?
- 2.How has the community verified that the conditions leading to the 11 recent Type A citations have been resolved?
- 3.What changes in staffing, training, or oversight have been made since the increase in complaint investigations over the past three years?
Source: California Department of Social Services (CDSS)
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- License number
- License #415601046
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 28
Facility evaluation
Jul 23, 2026
Facility evaluation
Apr 17, 2026
Facility evaluation
Apr 17, 2026
Facility evaluation
Oct 27, 2025
Complaint investigation
Jul 17, 2025
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
4 services
- Incontinence care
- Non-ambulatory care
- Diabetes / insulin management
- Medication management
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
14 features
- Café / Bistro
- Beauty salon / Barber
- Activity room
- Private bathroom
- Fireplace / Common fireplace
- Library / Reading room
- Movie theater / Media room
- Art studio / Craft room
- Piano / Music room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Emergency call system
- Wi-Fi / Internet
Outdoor Spaces
4 features
- Patio seating areas
- Outdoor common space
- Garden / Courtyard
- Raised garden beds
Dining Options
10 features
- Locally-inspired cuisine
- International cuisine
- Accommodates special diets
- Vegetarian/Vegan Options
- Professional chef
- Altered-texture food options
- Room service
- Restaurant-style dining
- Private Dining Room
- Outdoor / Patio dining
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
1 feature- Concierge services
Reviews
Online reputation
4.9Average RatingAveraged from 140 reviews published on other websites
AI review summary
Mission Villa is widely praised for warm, attentive staff and a clean, engaging environment, but families should ask directly about current staffing ratios and how care needs are handled as residents decline.
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- Staff & care — Reviewers overwhelmingly describe staff as friendly, compassionate, and attentive, with many families noting staff went above and beyond during moves, medical emergencies, and end-of-life care.
- Atmosphere & grounds — The community is consistently described as clean, bright, homelike, and nicely decorated, with charming touches like outdoor animals and themed rooms.
- Activities — Residents are frequently reported to enjoy a lively activities program, including music, sing-alongs, and holiday events that keep spirits up.
- Communication — Many families highlight responsive, personal communication from staff and leadership, including regular updates and support through difficult transitions.
- Staff & care — A number of reviews describe periods of understaffing leading to delayed hygiene care, missed showers, and slow response times, so it's worth asking about current caregiver-to-resident ratios.
- Dining — While most residents seem to enjoy the food, at least one detailed account described low-quality meals, so it's worth sampling a meal during a tour.
- Daily life & dignity — A few reviews suggest the community may be better suited to lower-acuity residents, with some families feeling higher-needs loved ones received less attention.
- Financial transparency — One review raised serious concerns about billing practices and conflict with leadership, so families should clarify contract terms, refund policies, and how disputes are handled before signing.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Mission Villa Senior Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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