Daly City, California
Heirloom Gardens Of Daly City
Assisted Living · Memory Care · Residential Care
75 Surrey Court, Daly City, CA 94015
Heirloom Gardens of Daly City is a small assisted living and memory care community in Daly City serving six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2009
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 1
AI summary
Heirloom Gardens Of Daly City has accumulated 5 Type A findings — the state's most severe citation class, tied to resident safety or care — over its 16.7 years of licensure, with 2 of those occurring within the past three years alongside a substantiated complaint.
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- Track record — Across more than 16 years of operation this small 6-bed home has drawn 5 Type A findings and 1 Type B administrative finding, a notable total for a home of this size.
- Recent 3 years — Two Type A findings occurred within the past three years, meaning the concerns are not confined to the distant past and the current inspection pattern still shows active findings rather than a clean improving trajectory.
- Complaints — The single complaint investigation on record was substantiated, and that same investigation produced the 2 recent Type A citations, so the complaint and the recent findings are directly linked rather than separate issues.
- Operating tenure — A licensed history of 16.7 years gives real signal here — this is not a new or thinly-inspected home, so the finding pattern reflects a substantial track record rather than limited data.
- 1.Can you walk us through what led to the Type A citations from the complaint investigated in April 2025, and what specifically was corrected?
- 2.What corrective actions were verified by the state after the recent Type A findings, and has a follow-up inspection confirmed the fixes held?
- 3.Have there been any additional complaints or citations since the October 2025 inspection, and how does the facility track ongoing compliance with residents' families?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #415600805
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 1
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 1
- Substantiated allegations
- 1
Available reports · 8
Facility evaluation
Oct 8, 2025
Facility evaluation
Jun 20, 2025
Complaint investigation
Apr 16, 2025
Facility evaluation
Mar 19, 2025
Facility evaluation
Oct 4, 2024
1–5 of 8 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,500 / mo
- Private Rooms
- $6,500 / mo
Care & support
Daily Care Services
7 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Specialized Care
2 services
- Hospice agency partnership
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
Summarized from reviews published on other websites
AI review summary
Families consistently praise the compassionate, hands-on care at Heirloom Gardens Of Daly City, especially during end-of-life stages, though details on daily operations remain worth confirming on a tour.
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- Staff & care — Reviewers highlight the owner's nursing background and the caregiving team's compassionate, attentive support, particularly during a resident's final years and end-of-life care.
- Daily life & dignity — Families describe a caring environment where residents were looked after with dedication over an extended, multi-year stay.
- Financial transparency — It would be worth asking directly about pricing structure and how costs may change as care needs increase over time.
- Communication — Families should confirm how staff communicate with relatives about day-to-day changes in a resident's condition, since this isn't detailed in available feedback.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Heirloom Gardens Of Daly City. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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